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Channel: All Fios TV Technical Assistance posts
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STB Constantly Reboots

One of my set top boxes constantly reboots over and over. As soon as it is powered on after loading the guide information, it reboots itself constantly. The only way to prevent it from rebooting is to...

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Re: FIOS TV Quality is Deceiving

I for one have no issues with PQ on Quantum hardware.It appears it can be related to types of TVs at times.And some people have a more discerning eye.I have posted pics on other forums and some have...

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Re: STB Constantly Reboots

Not sure why this would make a difference, but have you tried swapping them around to see if the problem follows the box or location?What model STB?

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Re: Using a device to stream Amazon Prime on Fios TV

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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STBs black screen after upgrade

All of my STBs including the primary will go to a black screen after pressing the “menu” button to start watching. This will happen at least once a day and seems to have started after we were upgraded...

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Re: Removed Channels Keep Reappearing on Favorites List

Removed Channels Keep Reappearing on Favorites List- Favorites List changes randomly: channels are added and some removed.- It is worse on Fav List 2.- Channel numbers that are NOT on my "plan" are...

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Re: FiOS Mobile App Error on home WiFi

Moved to separate topic for greater exposure

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Fios App Doesn't Recognize My Home Network

Fios app doesn't recognize my home network. What the heck is going on, I put the brand new app on my phone from the App Store it says the same thing. Verizon can't find the problem! What is error 1027...

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Re: FiOS Mobile App Error on home WiFi

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: STB Constantly Reboots

At first it was happening to my DVR (QIP7232) located in the family room. Now it is happening to a regular STB (QIP7100) in my master bedroom. Previously when I moved the DVR box upstairs to a...

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Re: Can't control volume with the FIOS Universal Remote

I had this same issue the night I got FIOS installed. I had to call customer support and they ran me through a few codes to rest the remote. After about 5 or 6 codes, I regained volume control on the...

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Re: FIOS TV HD DVR Firmware Upgrade Nightmare

Oh goodie!  Looking forward to more problems after this update is complete!  How long does it take?  I've had this annoying, blinking icon on my dvr for 3 days now!!

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Re: FIOS TV HD DVR Firmware Upgrade Nightmare

That was 8 hearts and at least one if not two hardware versions ago.

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Re: STBs black screen after upgrade

What model router do you have? Have you tried rebooting it?

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Re: Fios App Doesn't Recognize My Home Network

I had a similar issue on android. An update corrected issue.Did you report via the app?

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Re: FIOS TV HD DVR Firmware Upgrade Nightmare

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post...

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Re: Fios App Doesn't Recognize My Home Network

 wrote:Fios app doesn't recognize my home network. What the heck is going on, I put the brand new app on my phone from the App Store it says the same thing. Verizon can't find the problem! What is...

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Re: External QAM Tuner for Local Channels

This is the exact question I am trying to resolve although in my case I only have a Pioneer Kuro monitor used in conjunction with a Pioneer AVR. So I appreciate the input. I am going to call Pioneer...

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Re: STBs black screen after upgrade

I have a G1100. I should note that I am using my own router. (Set up as Option 6 from dslreports). N7000 router connected to ONT through CAT6. LAN port from N7000 to WAN port on G1100. They are set up...

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Re: STBs black screen after upgrade

I have tried rebooting the ONT as well as both routers.

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