Re: Connecting WiFi to smart tv
wrote:I’m unable to use my smart tv Not much information.1) what brand of TV?2) does your tv have a direct ethernet connection? look up in your tv manual how to access the settings for network...
View ArticleRe: How to stop the "Press Menu to wach Fios TV, otherwise turn off your TV"
This method worked likr a charm for me..Thank you
View ArticleNo program guide on my televisions; no help from verizon
There are no program guides on my tv's. The help I received from online chat was a waste of time.
View ArticleRe: No program guide on my televisions; no help from verizon
Hi Disgusted2018,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at...
View ArticleRe: STBs black screen after upgrade
Are ipcs and VMS all on same subnet?Not sure why a speed upgrade would make a change, but that is one risk when using your own network equipment.
View Articleno signal
I ran a new coax R6 cable to my tv. After hooking everything up, I cannot get a signal or picture. When I disconnect the HDMI cable and use the old AV cable, I can get signal and picture. After an...
View ArticleRe: no signal
Hi mwm12,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top...
View ArticleRe: How to stop the "Press Menu to wach Fios TV, otherwise turn off your TV"
The suggestion made in 2016 didn't work for me because I don't have the option suggested in the menu. BUT I had FiOS installed in June 2018 and this is what I did: menu/settings/ TV/my FiOS TV...
View ArticleRe: How can I turn off sleep mode?
This is what I did to get rid of the banner: menu/settings/ TV/my FiOS TV tray/disable. I shut the TV off and tested it and it worked. (Before this I could turn the TV off to test and the banner would...
View ArticleRe: How can I turn off sleep mode?
In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post...
View ArticleRe: Volume control from Fios remote - TCL Roku TV
i have same problem. the volume only works to lower and not raise it.
View Articleremote control
Can I program a Samsung TV and Sony Sound bar on my fios remote?I have the tv and cable box working with Fios remote, but currently can only get sound from sound bar by using sound bar remote.
View ArticleRe: How to stop the "Press Menu to wach Fios TV, otherwise turn off your TV"
What model STB do you have?I have VMS/IPC and dont have that option.
View ArticleRe: remote control
Typically, the two button remote only controls TVs and the STB.You will need a more functional universal remote to control a soundbar.
View ArticleRe: No program name on guide
"No Program Name" appears frequently for ALL channels listed on Fios TV guide. The guide lists the channel source like ABC, NBC, etc. and the channel number but, where the Program is to be listed the...
View ArticleCannot remove cable card from account
Hello, I am hoping that someone can help here because I am very frustrated...After hours of calls with Verizon they cannot seem to fix this even through escalation etc... I had a cable card for a TV in...
View ArticleRe: Cannot remove cable card from account
You would think via your own words “you threw it away”if the cablecard belonged to Verizon why would you throw it away instead of returning it? It makes no difference what price you have paid. The...
View ArticleNot on home network
Having the same issue as someone who posted 5 hours ago; his thread was locked and he received a private message from support Can not connect to set top box via Fios TV app. States I am not on home...
View ArticleVerizon FiOS Remote - Keyboard to Cell Phone Toggling Not Working
Good morning, I'm new to Verizon. Had it almost a couple weeks now. I went into my settings and adjusted my search options from Keyboard to Cell Phone. However, I go into Search and when I try to...
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