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Re: Removed Channels Keep Reappearing on Favorites List

Anyone have a solution for this?  I was replacing our TV, and this necessitated unplugging the power from the STB.  When we turned everything back on, it had downloaded new software and was asking me...

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Re: Seach Tiles Missing

Looks like that is probably just an update bug. It's not uncommon for something to be overlooked in a new update. I'm sure they will fix it soon.  

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The Fios TV app insists that I am “out of home” although I am home and...

 For the past month or so every time I try to watch live TV on my iPad or phone using the VerizonTV app, it says that I am out of home and do not have access to saved DVR programs or most of the TV...

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Re: watching on my laptop

You can only watch DVR content on the app, it is not available on a PC at all.

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NFL Network

The channel still won't load.Checked all connections, rebooted.SSDD with FIOS...

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Re: The Fios TV app insists that I am “out of home” although I am home and...

Hi Brinismom,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the...

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Re: The Fios TV app insists that I am “out of home” although I am home and...

Brinismom, Regarding the app service you are paying for that is not working properly: Some would rather you take any frustrating experiences back to the closed-doors of the maddening maze of customer...

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Re: NFL Network

Sounds like there are other issues. Could be the box, ONT, or wiring. I would schedule a tech to come out. 

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Re: Downloading My Movies/Shows from "My Library"

How do I download my purchases... i have 9 movies I was to put on a flash drive.

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Re: ON DEMAND: Can't RESUME a show I was watching at the point I previously...

Having same issue. Cant even restart. Bought an entire series and it just stops about 15 min before end of each episode. Did you get any answers?

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On Demand movie purchases

Moved to Fios Internet board for greater exposure

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How can I watch a digital channel (2.1) that is not on fios tv

see subject

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Local TV Service stopped working; Internet still works

First I have to say that the Philadelphia-area tech I spoke with at length about this issue was incredibly helpful and patient as we tried to resolve this, although not successfully. But he said that...

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Re: Local TV Service stopped working; Internet still works

...Sorry, meant ONT, not OTN

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Set top box

Does Fios allow any other means of streaming their TV lineup? Do you have to rent the boxes?

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Re: The Fios TV app insists that I am “out of home” although I am home and...

I had the problem a while back.Rebooting my router and VMS seems to have cleared it.Have you tried that?

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Re: How can I watch a digital channel (2.1) that is not on fios tv

If it isn't carried, you can only watch it with an antenna on your TV.

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Re: Set top box

You can also use a cable card compatible device with a rented cable card.

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Re: Poor Picture Quality on Sony 940e and oled

Just switched to Fios yesterday from xfinity.   Poor picture quality on all channels on Sony 940e and lg oled.  Fios tech support said problem with hardware set top box and 4K TVs. No eta on fix....

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Record show or series in advance of showing in listing

How do I set up a recording in FIOS for a show/series that does not yet appear in the TV Listings?  Coming from Tivo where you set a wish list and it automatically records.Thanks

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