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Re: New Fios TV Won't let me Log ON

You're welcome.

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Re: Using a Nighthawk XR 500 router with Verizon Fios tv

Thank you for your patience and help!I am all set up now. I really, really appreciate it.Thank you

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Issue with FIOS app DVR playback when connected to Google WiFi

I recently got google WiFi. I have the google WiFi puck connected to the FIOS router and disabled the FIOS wifi. When I’m connected to the google WiFi on my iPhone or iPad, the DVR playback function on...

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Spanish English

Last night, the wife and I were watching Encore Western channel and The Virginian was on.  All the dialog was in spanish.  Of course, I blamed the wife on doing something with the remote.  I went to...

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Re: Can no longer reach Music Channels

Thanks.  Rebooting the Set Top Boc worked.

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Re: Issue with FIOS app DVR playback when connected to Google WiFi

Is your WiFi network on the same subnet as DVR?Most probably not. And that would cause the problem.

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Re: Issue with FIOS app DVR playback when connected to Google WiFi

You’re right it isn’t. But the app knows somehow that it’s on the home network because I can stream all live channels, and I can view the DVR recorded list.. which to me indicates it can communicate...

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Re: Switching from Enhanced to Premium

 wrote:Switching to premium gives you a second VMS.Keep in mind that if a VMS dies, you lose everything on it. I understand that.  I've searched but haven't found anything.  How does a 2nd VMS get...

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Re: Switching from Enhanced to Premium

Either. It can replace a client or can be added in a new location. Each VMS will support up to 4 clients. 

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Purchased Movies Linked to Ultraviolet

Why am I only seeing 2 movies linked to my Ultraviolet account? None of my Star Wars movies are listed/synced. Can you please escalate this?

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Re: New FIOS TV Mobile

I totally agree!  I hate it.  It's the worst.    Why can't I go straight to my favs and then use the scrolling option like the old app.  Get it together Verizon!  Why pull a perfectly simple and easy...

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How do I use my points to watch On Demand movies?

For example, if I click on Solo, it gives me the option to click WATCH, but it doesn't tell me how to use my points.

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Re: Poor Picture Quality on Quantum TV

I have the same problem. I had teck out to my house and replaced all wires coming into my house. Cost me $250.00 and it did not help at all. Ghosting and fuzziness in a new Sony top of the line 65" TV....

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Poor Quality on Startup

When I first start Verizon Fios on my tv, the signal is very poor, and the picture and sound a nearly unbearable. This lasts for about 60 seconds. This doesn’t happen with other devices (game systems)...

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ALEXA NO LONGER CHANGING FIOS CHANNEL

Hi all,I was previously using Alexa with great success to change channels on my fios tv. Ever since adding a google router Alexa will announce the channel change, but not actually change the channel....

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Loading box - stuck on top right of tv

My wife watched some on demand shows the other day, since then there has been a gray rectangular box on the top right of our tv that says "Loading..."  We are since out of on demand and on regular tv,...

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Re: Loading box - stuck on top right of tv

Fixed, I unplugged the top box and reconnected it..  i wanted to avoid that and feel like it shouldn't have needed it but oh well

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Re: How do I redeem rewards pts for a premium channel?

When you sign up for an on demand movie during the checkout process, it will ask you if you want to use your points.  Hope this helps.jaxsit

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Volume

The volume on commercials is much louder than the program we are watching. We have to adjust volume between shows and ads constantly. Please help.

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Re: FIOS DVR/STB set to 1080P, occasionally TV will start displaying it in 480P

In the end, the issue appears to have been a problematic HDMI port on the TV.  After switching ports, I've been free of the problem for several days.  Either that, or it is a Verizon problem that they...

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