Re: dvr dropping recordings
This is a known issue with the latest quantum release. Verizon is working on a fix but as of yet, there is no release date.I have found that if you find a series that isn't recording do the...
View ArticleTrouble with Music Choice channels
I have had FIOS for a long time and I am just now experiencing outages with MC. I went through the guided troubleshooting where I rebooted everything with no luck. I the called CS who went through...
View ArticleRe: dvr dropping recordings
Same with us. When I did my spread sheet of the week's scheduled recordings, there were three shows that were not scheduled to record, but should have been scheduled. I went to series manager, then...
View ArticleRe: dvr dropping recordings
Been having same issue and found couple things.On most of the shows it happens with the start times are 1 minute off. I've programmed a show thru series manager that could be 8:00-8:30, 8:30-9:00 or...
View ArticleOrder is never processed
I now have 5 different order numbers for the same thing and they are never processed on my account. Twice I tried online to process myself and the other 3 I called in. There is clearly something...
View ArticleRe: Order is never processed
Hi KLW5952, Are you posting about the same issue that we escalated here, or is this a new issue?:...
View ArticleRe: The Sony Channel - audio issues
It's been 4 days and no response. So, there you have it. They apparently just don't care,
View Articlemedia server and set top box
can you have both a set top box and media server (with 1 client) in a 3 tv house?Or is it one of the other? will the set top box still work if there is a media server on another tv?
View ArticleRe: Order is never processed
This is now a different issue. I have called to change my package 3 times and received order numbers with an email confirmation. However, the order is never processed and when I check the status the...
View ArticleRe: Order is never processed
Hi KLW5952,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: The Sony Channel - audio issues
This is mainly a peer to peer support forum. Verizon doesn't respond to posts in this forum.
View ArticleRe: media server and set top box
I assume you are rfering to the quantum hardware.It requires you to have the media server to start.That is because it ius the only box with tuners.The ipcs slave off the VMS.You can have up to 4 ipcs...
View ArticleRe: media server and set top box
no. Actually, I am asking because I "upgraded" my service to a media server and clients to replace my old set top box and dvr. I wanted to be able to record programs on 2 tvs in my house. However,...
View ArticleRe: media server and set top box
Not sure if you can go back now, but you could have just ordered a second DVR if that is what you wanted.You have a few options:1) Return the new hardware and then ask for a 2nd DVR.2) What model...
View ArticleWatch DVR recordings on mobile?
Supposedly I should be able to watch my DVR recordings through the Fios mobile app. However, I do not see that option anywhere. I can see what is on my DVR and have options to delete, etc, but no...
View ArticleRe: Internet connection issue
Last Thursday, the Vizio tech guy replaced the mobo on the replacement tv. That's the 4th mobo! This time, he also replaced the Wifi board. So far, the replacement tv is now problem-free. Like they...
View ArticleRe: Watch DVR recordings on mobile?
Start at home.Go in to app under DVR to see list of recorded shows.Do you we an arrow icon Labelled play next to the shows?If not, do you see a DVR icon just above recorded list on the upper right?Does...
View ArticleNo player controls for streaming player on OS X
Hi, I'm trying to stream Live TV from the verizon website (tv.verizon.com) on OS X El Capitan. The streaming Flash player loads, but the controls do not. So I can't put the player in full scrren mode,...
View Article