no cable or phone since friday
He i'm just trying to get word to somebody that we have had no phone or cable since Friday night. I'm at {edited for privacy}
View ArticleRe: no cable or phone since friday
You need to contact support.This is mainly a peer to peer support forum.And I would advs you not to post personal info (like address and phone number) for privacy reasons.
View ArticleRe: Fiber Optic Wall Jack?
They are not very prevalent.Best option I can think of is to put a box in the wall and fish cable down.You have to be very careful not to damage cable when you fish it (probably why it wasn't done in...
View ArticleRe: Quantum question
Issue is the way Quantum works.All of the tuners and recordings reside on the VMS.So it is not segregated by client.I beelive even the new Tivo is set up the same way with a single server and satellite...
View ArticleRe: no cable or phone since friday
Just a friendly reminder, this is a forum where users help other users. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and...
View ArticleRe: Quantum question
Thanks. Much appreciated. Would be a nifty software upgrade to be able to segregate the lists via client.
View ArticleRe: no cable or phone since friday
Hi Elzabeth can you just pass the word along to support as I have no way to get a hold of anybody unless you had an email address i could use.
View ArticleRe: no cable or phone since friday
If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a...
View ArticleRe: Quantum question
One issue I could see with that.How do you esnure that two clients don't try and schedule the same show to record.Or you "recorded" a show on one client (say the living room) and now want to watch it...
View ArticleClik here to view.
Extra line on guide
We have the Quantum VMS1100 serving one HDTV. Works great, except the Guide seems to have a quirky "feature" of adding a line above the active channel. For example, if we are watching channel 519...
View ArticleRe: Extra line on guide
That is the way the Verizon guide works, you cannnot change it. It has been that way for years, I like it because it allows me to see what is one the adjacent channels, both above and below. FWIW, I...
View ArticleRe: Verizon FIOS not allowing programs to be recorded on DVD recorder
Verizon is playing dumb with all its customers. Support plays the game of rebooting the boxes. The answer is that the new boxes use iClould. You no longer have a hard drive. This is so customers can...
View ArticleRe: Verizon FIOS not allowing programs to be recorded on DVD recorder
You do have a hard drive for all recorded content.Anything you schedule to record on Quantum is recorded on the hard drvie of the VMS.Movies that are pruchased are stored in Verizon for access across...
View ArticleRe: Extra line(s) on guide ?
after looking at the picture of your guide , i thought for sure the extra line you were going to ask about was the one that mentions"good day dc" ......do you find it odd that the uppermost line has...
View ArticleDVR only records low definition version of one program
Hi There is a TV show that I'm trying to catch up on old episodes so I set it up in Series Manager with the following settings:Episodes=First run and repeats, Content Type=All, Channel=All Channels,...
View ArticleRe: Extra line on guide
Note the info is not about the currently tuned channel, but about the currently selected program in the guide. May be a different channel and a later time. Yes several other guides do the same think...
View ArticleRe: DVR only records low definition version of one program
Change the recording type to HD. Also check the menu/Settings/DVR/Default Series options. Your options are HD, SD, 3d or all.
View ArticleReceiving emails from Verizon for account that doesn't belong to me, cannot...
On 1/20/16 I received an email from "verizon-notification@verizon.com" that was a thank you for ordering FiOS QuantumSM TV, with a Self-Install Order No. {edited for privacy}. I did not order this,...
View ArticleRe: Receiving emails from Verizon for account that doesn't belong to me,...
Hi Lumpy66,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View Article