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TV channels not available

I can not get half of my channels. For example I get fox business(117) but, not Fox new(118). I'm not getting ESPN,2,4,7 and many others. It makes no sense.  I hit the troubleshoot button, re-booted...

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Re: TV channels not available

This does sound like a hardware problem that would require a technician to come out and take a look. Unfortunately the 3 day wait for a technician may be a bit of a pain, but most cable companies out...

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TV Remote

Is it possible to program the Fios tv remote to control a Bose 321 sound system with the power and volume controls?

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Re: DVR conflict when only recording 4 shows

Is the one you are watching from the DVR?How can it know who is actually watching or not?Instead of tuning the others to the same channel, just turn them off.Can also set them to auto shut off due to...

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Re: TV channels not available

Do you have more than 1 box?If so, does it happen on all?Try checking connections at splitter and back of box.If it is happeneing at all, start at ONT and check all connections.

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Re: TV Remote

Onthe 2 button remote, no.On the 4 button mabye, but doubtful.

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New STB for HDMI out to tuner needed?

I have a QIP 7216 STB/DVR and it has only component video out with optical audio out.  My tuner won't output via HDMI if its input is component.   Is there a Verizon STB/DVR upgrade that will provide...

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Re: New STB for HDMI out to tuner needed?

Hello!Apologies if I misunderstood you, but according to google the 7216 box does have an HDMI output. You could connect this HDMI output to your tuner and then connect the tuner HDMI to the...

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Re: New STB for HDMI out to tuner needed?

JustinG,I believe you have the wrong picture, but yes all of Verizon HD STB AND HD DVR have a HDMI output.

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Re: TV channels not available

I don't remember where there is a list, but some channels are in the higher frequency ranges.  Because of this older cable (particular rg-59) and splitters that don't go above 1000 mHZ are often the...

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No Data Connectivity on STB?

Alright, so this issue has been long overdue, this problem started ever since I received my service for FiOS TV and Internet approximately 18 or so months ago, I just never got around to it because it...

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Re: No Data Connectivity on STB?

Something on your drawing doesn't make sense.You have coax coming from ONT to splitter.You also show coax coming from cloud you call outside. Is that just an error in drawing?So you get nothing on HD...

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Re: No Data Connectivity on STB?

You can ignore the coax that comes from outside and going to the bedroom. I'm not sure if it's actually called an ONT, but the coax in the box says "moca/video out" which gets put into a splitter so...

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HD QIP7100 STB making sound? Is this normal?

I just received my replacement HD STB because my previous box is broken (it won't power on, the red light behind the optical s/pdif port keeps blinking). My old box was an HD QIP6xxx series, the...

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Re: No Data Connectivity on STB?

Let's focus on the STB in the Master Bedroom where the router is located.    What model router do you have?   Can you provide a list of which lights are lit and their color on the front? Do you know...

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Re: HD QIP7100 STB making sound? Is this normal?

More likely a fan.I seem to remember people complaining about noisy stbs.Only thing to do is contact support for a new one.

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Re: HD QIP7100 STB making sound? Is this normal?

When I looked through the holes with a flashlight, I did not see any fan nor could I feel any fan. My previous STB also had no fan. I did contact support for a new one, I just wanted to know if it was...

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Re: No Data Connectivity on STB?

I have the Actiontec MI424WR-GEN3I. Power, WAN Coax, Internet, LAN Ethernet 1, LAN Coax, and Wireless are all lit and green. Internet, Lan Ethernet 1 and Wireless are flashing. Yes, I know how to login...

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Re: No Data Connectivity on STB?

OK  ... can you login to the router and click on the "My Network" page and tell me what devices you see?  We're looking to see if the STB's are being seen. Next, on the My Network screen, click on the...

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Re: HD QIP7100 STB making sound? Is this normal?

When I had QIP BOXES the non-DVR boxes were virtually silent.  The Dvr were a bit louder because of Disc drive and occassional Fan sounds. I expect a bad box.

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