Re: DCT-700 error 8701-1842
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View ArticleVerizon Fios and the weather channel
This must have just started if you go to the weather channel website you can no longer view videos all you hear is sound now after the video finishes it ask you for your tv service provider and Fios is...
View ArticleRe: my library disappeared
This has to do with a VOD outage in your area.Its happening to me as well, i contacted Tech support and this is the answer they gave me. It should be back to normal around 4am EST or there abouts.If it...
View ArticleRe: Verizon Fios and the weather channel
Not sure which video you are trying to watch. The ones I tried work without asking for my ISP. It could be you found one that requires you be a subscriber, and since Verizon doesn't carry The Weather...
View ArticleTV remote use with digital adapter and no set top box
Is there a way to eliminate the many blank channels that I do not subscribe to using only a digital/non-HD adapter (no Set Top Box) for a TV? Having to scroll through so many blank channels and no...
View ArticleTechnical repair appointment
Technical service, repair appointment. Got 8 AM - 12 PM time window, no one showed up, and no communication. I called the service, got another time window 3-3:30 PM. No one showed up till 4 PM, and no...
View ArticleRe: TV remote use with digital adapter and no set top box
SD adapter has no real capabilities for programming.And I don't believe there is a HD adapter.With an stb, you can program favorites that would allow you to only have channels you desire.And HD stb is...
View ArticleRe: Cannot access list of DVR recordings online
I upgraded my STB in April. Should it take that long to adjust? How do I point it to the right DVR?
View ArticleRe: Cannot access list of DVR recordings online
They have been known to take more then six months to straighten it out, so yes check which one you are pointing to.
View ArticleRe: Technical repair appointment
They are not great at letting you know when the techs are running late or have to cancel. Some techs are nicer and try to call you directly to let you know.
View ArticleRe: Cannot access list of DVR recordings online
At the top of the app it shows what DVR you are connected to.Just click it and see if you have an option for more than 1.Can also try putting in a help ticket within the app.I have found them helpful.
View ArticleVerizon log in fails to authenticate to Starz apps
Verizon recently gave me a 3 month trial to Starz. However, whenever I try to provide my Verizon provider sign on through any of the Starz apps (Windows, iPhone, Roku) it fails due to authentication...
View ArticleRe: Verizon log in fails to authenticate to Starz apps
Following was written for HBO on a PC but essentially applies to Starz as well. A bunch of things lead to problems loging into HBO GO and many other Online Channel sites. You must get HBO (or whatever...
View ArticleFiOS TV -- DVR Recording Lists
Hi. I'm a recent convert to FiOS from DirecTV. I can say that FiOS is an improvement in many areas, and I'm enjoying it. However, I do miss DirecTV's integrated DVR recordings list. I had a "Genie"...
View ArticleVOD pixelating
I have a Verizon Motorola HD QIP 7100 1 set top box. When I want to watch a Video on Demand premium channel movie in HD, the picture freezes and pixelates. I exit and try again with watching it in SD....
View ArticleRe: VOD pixelating
Do you have more than 1 stb? If so, does pixelation happen on all or just one?
View ArticleVideo signal
I had an electrician run 3 in wall cable drops in my house last week. Ever since, I've had no tv and a 'low or no video signal' error message. Anyone know the answer? I've unplugged and rebooted the...
View ArticleRe: Video signal
Hi erikthered,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Poor picture quality with Quantum TV
I have an update. I wanted to upgrade my speed to 100/100 but it was no available to me as it was not cost productive for Verizon to come out and switch me over. The rep I had on the phone upgraded...
View ArticleDVR conflict when only recording 4 shows
I'm honestly just sick of this. If I'm watching tv and 4 other shows are being recorded, it gives me a dvr conflict notice and changes the channel on the one tv I'm watching. The only way I can get it...
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