Re: No Data Connectivity on STB?
I have all of your equipment .See diagram att.My current Router firmware version is 40.21.24Staus OK..No new versions available.All my Tv guides working OK on both STB'sI checked my router screens...
View ArticleRe: No Data Connectivity on STB?
My router firmware version is also 40.21.24. I assume my splitters are working and bidirectional, it was provided by Verizon. I bought some coax cable and a new bidirectional splitter off of Amazon and...
View Articleno program information listed in TV program guide. Why?
Why do I keep getting a message "no program information available"
View ArticleRecord button not showing on specific program on web site
I am trying to record the Michelle Obama special on CNN tomorrow night at 9pm. I went to the web site to do it because the STB guide is extremely cumbersome. The program information is not showing...
View ArticleDVR cleared out
So it looks like there was an update to the Fios software (menus and fonts look slightly different). Did this update cause everyone to lose there recorded and scheduled recordings for DVR. All of mine...
View ArticleCan I watch my DVR on my Chromebook?
Hi how can I watch my saved DVR programming on my Chromebook?
View ArticleRe: no program information listed in TV program guide. Why?
In what context? All channels all the time?More than one box?Have you tried resetting stb and router?Does on demand work?
View ArticleRe: Record button not showing on specific program on web site
Can you see DVR content from website?That would be one reason it won't record is if it can't control DVR.What do you find cumbersome with guide?It should be as simple as hitting guide button, enter CH...
View ArticleRe: DVR cleared out
Have you tried rebooting DVR?Or under menu customer support top support tools fix FiOS TV issues
View ArticleRe: Can I watch my DVR on my Chromebook?
You can't unless you can find something that uses dlna and can play content from DVR.Haven't heard of a program that supports that.Otherwise, you need android or iOS device and FiOS app.
View ArticleRe: no program information listed in TV program guide. Why?
Yes, it was a problem with all channels, all the time. I reset STB and it looks OK now. Thank you!
View ArticleRe: Record button not showing on specific program on web site
To clarify the issue with the web interface is apparently a bug. The record button was not showing properly. If you look at CNN at 9pm EST tonight, the Michelle O'bama special, yesterday the record...
View Articleremotely upgrading service via the tv remote
If someone could possibly tell me how to go about this... I had a very basic tv package (local, HABO+ SHOWTIME + 50/50 Internet) for 73.00 a month. Someone I live with upgraded our TV package to...
View ArticleRe: remotely upgrading service via the tv remote
Hi lisam,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum...
View ArticleFios chat help online
So I had a very disturbing experience with fios chat online, and have been disconnected from my internet and the chat on 3 different occasions. {edited for privacy}
View ArticleRe: Record button not showing on specific program on web site
Sorry, hit by spell check.It is the FWD button (right hand side just above REC).Moving back a day is REW.Next and Prev move 2.5 hours forward and back.CH + - moves guide up and down 1 page at a...
View ArticleRe: No Data Connectivity on STB?
So.... I connected a coax from the ONT to a splitter, then directly to the router and the STB. No go. TV guide still isn't working and any other data connection required feature on the STB (Message...
View ArticleRe: Record button not showing on specific program on web site
Thanks - that is helpful. Why is it so slow? Hitting FWD will advance a day but it can take anywhere from 1 second to advance to 3-4 seconds. Everything seems so slow when navigating through the...
View ArticleRe: No Data Connectivity on STB?
Your internet connections is working? If so its really not likely to be something outside your home. Anything else connected to your COAX wiring other than TV's, your STB's, and the router? E.g and...
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