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Re: Verizon Fios Local TV Channels in HD

You get the exact same local channels.You just don't get anything else.

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Re: Quantum TV v. Prior Recorded Shows

You can keep the old box to watch shows.But there is a charge if you keep it beyond 30 days.Not sure if it is just a monthly charge for stb or for the entire device.You will need to disconnect coax...

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Buying a new TV

I am getting a Samsung LED Smart 4K Ultra HD TV will I be able to set up the remote control to turn the TV on and off ?

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Re: Buying a new TV

Should be able to.I have 3 Samsung TVs from 6 to 2 years old.Everyone has worked using the same remote code.

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Receiving no signal since 9:15

I currently have a CableCARD connected into my Tivo and it has been not able to receive a signal for over an hour now. I tried restarting my Tivo multiple times and tried the online Verizon help (which...

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Re: Poor video quality after upgrade from legacy boxes.

I'm having a similar issue, I recently purchased a 65 inch Samsung 4k TV and upgraded to quantum service. Certain channels look awful, faces distorted ... sometimes blurry. Initially i thought it was...

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Re: Buying a new TV

 If this is what you are getting do some research on Remote referenced...

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Re: Receiving no signal since 9:15

1800verizon should get you to support.Or via Twitter @verizonsupport.I assume you have checked power supply?And what about lights on ont?

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Re: Poor video quality after upgrade from legacy boxes.

Have you tried changing video settings on stb?Or if you have more than 1, try a different stb?

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Re: Poor video quality after upgrade from legacy boxes.

Yeah, tried changing video settings on stb ... other stb has the same issue. I had a verizon tech out to the house yesterday, and recorded a show when the issue happens. Everything tested "Ok", but the...

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Fox News not working

Fox news went to a black screen two days ago. No problem on other channels.

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My TVs that are connected to DCT700 boxes are now zoomed in and cut off

I have 3DCT700 boxes in my home.  They were working just fine until about a month ago.  Now all three boxes connected to three different TVs come in with what looks like a zoomed picture.  The right...

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Re: Fox News not working

SD and HD?All STBs?No error message?Have you tried checking all coax connections to make sure they are tight?This is mainly a peer to peer support forum, so baring an idea for an issue, you wil need to...

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Re: My TVs that are connected to DCT700 boxes are now zoomed in and cut off

The # key on the remote controls the size.Not sure if the DCT700 supports that feature, but try that.Or try powering one of them off and back on.And double-check to see if your TVs have a size or zoom...

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Component video with IPC1100

I am attempting to connect a TV (with no working HDMI) to my new IPC1100 setop box using component (RGB) cable. I get sound but no video. The box works with another TV using HDMI, so I know the box is...

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Re: Component video with IPC1100

Maybe its a problem with the TV.Do you have another device to test the component input?Or another TV you can test the box on with component?

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On demand menu messed up

We have just noticed that the on demand menu has changed on us.  IMO, it is much harder to find what we are looking for.  Also there are some shows that we know should be in the on demand listings that...

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Re: My TVs that are connected to DCT700 boxes are now zoomed in and cut off

The # has no effect on anything.   The key here is that all three tvs have this exact same problem now and they never did before. Nothing changed on my end!!!   I believe the issue must be something in...

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Re: On demand menu messed up

I wish there was a way to go back. It was updated the beginning of December and it is horrible. It doesn't even work. I've been reluctant to call CS as I know it will get me nowhere and take an hour of...

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Re: My TVs that are connected to DCT700 boxes are now zoomed in and cut off

Hello mtardiff,While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer...

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