Re: Fraudulent charges on my account
Hi Dmdarapt,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: Fios Windows 10 PC and Mobile App
How about the hundreds of millions of Windows devices out there, like the Surface tablets, and about 97% of laptops and desktops ever made?
View ArticleRe: Streaming issues where the router goes off line after a couple minutes...
I didn't see if you said if it happens on other devices or just your TV.If you have a phone or other device via wifi, run test to speedtest.verizon.net.Try it both wired and wireless.That will show...
View ArticleRe: customer servoce
What error are you getting?Is it on all TVs?Any internet issues?Have you tried rebooting your router and STBs?
View ArticleRe: cannot see my DVR - getting "response error" from Fios mobile app
I run into this same issue running an Fios Mobile through an Android emulator on a Surface Pro 4. Since Verizon refuses to release a Windows 10 app, this is the only way to partially use Fios Mobile...
View ArticleRe: Fios Mobile app for Windows 10??
This is mainly a peer to peer support forum.I have not heard any mention of Windows support for Fios app (not even the phones).I beleive that app is designed for mobile devices (mainly androind and...
View ArticleRe: i want to watch TV/dvr on my windows computer
You don't have to put this response on every thread.Verizon doesn't really support desktop/laptop.They only support mobile OS (android and Apple).I know Surface 10 is a tablet device, but there are not...
View ArticleRe: Fios Mobile app for Windows 10??
There needs to be a Windows 10 app for laptop/desktop/phone/Xbox, etc. Microsoft has made this super simple for developers. You drop in your Android app, and it spits out a Windows Universal App...
View ArticleRe: i want to watch TV/dvr on my windows computer
I'm going to keep spamming these forums until Verizon makes a Fios Windows 10 app.
View ArticleRe: customer servoce
What error are you getting? get a picture of the cable box with a cable saying to check my connections and the message is no network connection can not beestablished. I had this issue last year and...
View ArticleRe: Fios Mobile app for Windows 10??
Does any other provider have a Windows 10 app?It might be that carriage contracts do not allow it to be viewed on a desktop only mobile.
View ArticleRe: customer servoce
So not just on demand, but you can't watch anything?Check coax connections at the back of the stb and the splitter.Maybe even try swapping connections at the splitter.Could also try to move STB to...
View ArticleNeed a remote control
Anyone know how I can get a remote control without having to sit on the phone for an hour waiting for support? Verizon never sent me one with my cable box. I wasted 30 minutes on the site looking for...
View ArticleRe: Cablecard - No Tv signal since 12/9/2016 around 2PM EST
The issue has been resolved with a tech visit. Shout out to Marc, who did a great job getting things sorted out. Turns out the problem was what I thought it was all along: no tv signal at all. I had...
View ArticleRe: Fios Mobile app for Windows 10??
If they don't have an app, they at least have a website that is comparable to their apps. Carriage contracts are nonsense. A screen is a screen. Why should it matter how I choose to watch the content...
View ArticleQuantum Modem and Router
Is it possible to use the Quantum modem and then use a separate router for my wifi through the house. I have issues with the wifi signal from Quantum getting to parts of my house. So I was thinking...
View ArticleVerizon Continues To Say That I Never Had An Account, I cant get tech suppt...
I had internet and tv service up until Saturday, when I lost the internet. Can still watch TV on one box, but can not get tech support because they say I don't have any history of Verizon services even...
View ArticleRe: Verizon Continues To Say That I Never Had An Account, I cant get tech...
Hi MM3,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum...
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