Re: Streaming issues where the router goes off line after a couple minutes...
I assume you are using a streaming service a LA Netflix?Do you have another wireless device you can try and stream from?Do you have any other internet issues?If you have an android device, download an...
View ArticleRe: Approved eSATA hard drives
How does condo wiring impact ability to go with quantum?If you currently have Verizon stbs, you can replace them with quantum.They use the same cabling.
View ArticleRe: Cablecard - No Tv signal since 12/9/2016 around 2PM EST
Do you happen to have a device with a qam tuner?If so, hook that up to coax. Should be able to get local channels at least.Another option for support is twitter @verizonsupport.Not real time, but...
View ArticleComedy Central 690/190
Channel 690/190 are tiling and pixating and I don't know why. It seems all the other channels are fine and my cable connections are fine too. Any tips or reasons why?
View ArticleRe: Comedy Central 690/190
Do you have more than 1 TV?If so, does it happen on them all?I know you said connections are tight, but did you check back to ont and at first splitter.
View ArticleRe: Animal Planet HD and Science Channel HD are unwatchable
I have the same issue. I think it may mean that our tv package DOES NOT include Animal Planet. I suggest you call Verizon Fios to ask them.
View ArticleRe: Cablecard - No Tv signal since 12/9/2016 around 2PM EST
I tried hooking it up to my TV which has a QAM tuner and couldn't get any channels. I tried telling support that I am not getting any signals but they keep telling me everything is fine on their end.
View ArticleI changed the fios channel from 3 to 4 I CAN NOT OPEN ANYTHING OR RETURN TO MENU
I changed the fios channel from 3 to 4 I CAN NOT OPEN ANYTHING OR RETURN TO MENU. HOW can I change my SET UP BOX BACK TO CHANNEL 3 I CAN NOT ACCESS THE MENU TO CHANGE SETTINGS, NOTHING APPEARS.
View ArticleRe: Animal Planet HD and Science Channel HD are unwatchable
If you have more than 1 TV, does it happen on all?Start at ont a d double check coax connections.What model stbs do you have?
View ArticleRe: Cablecard - No Tv signal since 12/9/2016 around 2PM EST
Is it only TV service that is affected?Have you checked ont to see if it has any alarms?
View ArticleAdvertisements interrupting NBC show Elementary
During tonights episode of Elementary on NBC, the screen reduced in size and local sponsor ads appeared on the right hand side of the screen. What is this all about? How and why does this occur?
View ArticleRe: I changed the fios channel from 3 to 4 I CAN NOT OPEN ANYTHING OR RETURN...
What model box do you have?Have you tried changing TV to channel 4?
View ArticleRe: Advertisements interrupting NBC show Elementary
Isn't elementary on CBS?Have you ever had that happen before?Might be local channels fault.
View ArticleRe: Streaming issues where the router goes off line after a couple minutes...
Thanks for getting back to me.I only stream on Amazon and Pandora. Pandora is not an issue. I have no problems playing Pandora using streaming.When I stream videos on Amazon (which I have purchased...
View Articlecustomer servoce
My on-demand when down on Thursday night at 7pm. I called zerizon and after talking to the computer was put on hold for 90 minutes until I hung up. i tried again Friday night and was on hold for 2...
View Articleno on-demand and router issues
I lost power in my house for 1 minute last week when I was watching TV and now my main TV does not work. This is the TV that the router is connected to. I can watch all the other TV's in the house and...
View ArticleRe: no on-demand and router issues
Hi tdaley9864,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleFios Mobile app for Windows 10??
Does Verizon have any plans to release the Fios mobile app for Windows 10? I just bought a Surface Pro 4 and would love to be able to use the Fios mobile app on it. I have tried using Android...
View ArticleRe: i want to watch TV/dvr on my windows computer
Same here. I have a Surface Pro 4, you know, an actual computer, not one of those toys that Apple makes and want to watch the channels that I pay a king's ransom for every month on it. Verizon has to...
View ArticleFraudulent charges on my account
I just recently checked my Verizon bill and saw that someone had purchased $186 extra worth of porn on my account, so far I have contacted tech support several times and they have refused to do...
View Article