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Channel: All Fios TV Technical Assistance posts
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Re: VMS1100 Audio Dropouts

We had FiOS set up about 3 weeks ago now with the VMS 1100 also. I've noticed the intermittent but frequent drop outs also. It's very short, maybe even less than a second. I could almost believe I...

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Re: Computer app for viewing live TV?

Got this from the Optimum website in regards to their windows app:The Optimum App on Laptop is currently not supported on Windows tablets or Windows handheld devices. So yes you can watch on a PC, but...

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Re: Fios box - difficult to open. Cant permanently disable beeping.

As there are several models, can you either post a pic or list model number?

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Re: VMS1100 Audio Dropouts

Have you tried, as the previous user noted, to go direct HDMI to TV.Then, if TV has an optical out, go from TV to soundbar?Should work the other way, but this may be a sutiable workaround.I have a...

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Re: Fios box - difficult to open. Cant permanently disable beeping.

all i could find is SFH ONT 612.  i think it is an older model. Top part seems like opens from top, but seems to be locked on right side.  Tough to open. ANy answer for the other issue? i think i...

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Re: Fios box - difficult to open. Cant permanently disable beeping.

ONT is the outdoor unit.It has the electronics for fiber to TV and phone conversion.The battery is located inside your house in a box that has the buttons and status light.Check here for...

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Re: Fios box - difficult to open. Cant permanently disable beeping.

Note that part of the box is never meant to be open by the customer.  Just the section that has the jacks and lights, and for some models the battery.  Other models the batteries are in a seperate unit...

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Re: Fios box - difficult to open. Cant permanently disable beeping.

The box is in the inside of my house though, not outside.  There are technically 2 boxes i guess one on top of the other. i cant find any numbers on it.  Top part in upper box opens a little or is a...

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Set top box is often unresponsive to remote control for 10+ minutes after...

I had Verizon FIOS installed last week. Unfortunately, the set top box is often unresponsive to the remote control for 10 or more minutes after turning on the STB and TV. But then it works fine. Other...

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Re: Fios box - difficult to open. Cant permanently disable beeping.

Did you look at the link I posted?The box that has the silence button is the one that has the battery.

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Re: Set top box is often unresponsive to remote control for 10+ minutes after...

Do you have more than one box?Does it happen on all?Is the box open or is it in a cabinet behind glass?Can you try moving it around to see if that helps?Have heard being too close to some TVs can cause...

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Re: Set top box is often unresponsive to remote control for 10+ minutes after...

"the set top box is often unresponsive to the remote control for 10 or more minutes after turning on the STB and TV." My STB's have been ON for years unless there is a power or VZ interruption.Why...

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Re: Fios box - difficult to open. Cant permanently disable beeping.

Yeah, that is the box i couldnt open.  There was no number to provide you though for that box so i supplied the only one i could find on the box below it.  I guess both boxes are indoors for me....

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Re: Fios box - difficult to open. Cant permanently disable beeping.

For the three different models I had, one was behind a swing out door that also exposed the user accessible part of the Ont, and two where behind a panel on a separate Battery Backup unit with a little...

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local tv

do I need set top boxes if I purchase local tv only.

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Newer DVR upgrade

Last year I was offered to upgrade our dvr, I connected all connections from the previous dvr to the new one, that includes my dvd player/recorder I figured everything would work as it, I had some...

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Re: DVR Backup

Good question because I asked a similar question regarding burning to a dvd

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TV CONTINUESLY REBOOTS

With the remote we turn on the TV and Fios Top Box.  TV boots and the box turns on and the channel image and sound comes on for about 1 or 2 seconds then turns off.  The TV and the Box then reboots...

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Re: Fios TV is trimming off part of my screen display

For whatever reason, (in my area anyway) FiOS letterboxes all the national channels for the SD only STB but does a 4X3 cutout on the local channels.  There is no setting in the box for this.  

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Re: Set top box is often unresponsive to remote control for 10+ minutes after...

Just 1 STB that is in the open and located near TV (SONY Bravia). I experimented with the STB in different locations. STB became responsive to remote control when about 6 ft away from TV. Thanks for...

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