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Verizon FIOS Stinks....Customer Service is more worse than the service

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do not install Verizon FIOS.  You will not get any service. 


FIOS is bad all around

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Quality of service, but even worse, customer service department.  Don't get FIOS.  Will take your money after cancelling the service and won't refund.

Voice Activated Remote

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I have two TVs - one is HD but one isn't (I know it's old, but it's a smaller TV in a BR that works fine for the amount of time I use it). Does the new Voice-Activated Remote technology work with a non-HD tv set? If not, is it possible to get the new Voice-Activated Remote technology for the HD but use a conventional remote/box with my non-HD set?

FIOS is bad all around

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Moved to Fios Internet board for greater exposure

See what is going to be on a channel as Comcast does?

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We just switched to FIOS from Comcast/Xfinity.  On the Comcast channel guide I could highlight, say, TCM and click OK.  I could then page down and see what movies and shows will be on days or weeks in advance.  I could set up the DVR to record them.  Is there a way to do the same thing on FIOS?  Thanks.

Turning TV on with Fios remote changes receiver input

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We have an LG TV, Fios DVR box, and a Denon receiver.  When we turn the TV and STB on with the Fios remote, the receiver switches input off of the cable setting (although it takes 10-15 seconds for it to do so).  Is this a problem with the remote, the STB, or the receiver ?  Any ideas how to fix it ?  Thanks.

Re: Voice Remote

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Sadly, rebooting for me only works for about a day. Then back to “processing” or “feature not available....” irritating. Voice remote worked fine for a while but recently nothing but problems 

Re: See what is going to be on a channel as Comcast does?

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Yes you can but it will be a little different depending on the DVR model. If you just got FiOS then they probably installed the newer  VMS4100 boxes. Hit Guide then Guide again scroll down to Channel Guide and hit OK. 

Older models will get there by just hitting Guide twice. 


Re: Voice Activated Remote

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Yes you can but it doesn’t have an RF out so you have to use composite cables which are the yellow/red/white cables. The main DVR has the compsites built into the box. The mini box you need to use an adapter...

https://www.amazon.com/HDE-Triple-Composite-Splitter-Adapter/dp/B00CIC9KW2/ref=asc_df_B00CIC9KW2/?tag=hyprod-20&linkCode=df0&hvadid=194017009123&hvpos=1o1&hvnetw=g&hvrand=4533227631266093174&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=9007198&hvtargid=pla-312526707741&psc=1

Re: Cannot activate HGTV app on Apple TV

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I don't get half of the shows on the hgtv app that I gotv on COX. FiOS sucks

Re: Turning TV on with Fios remote changes receiver input

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You need to switch off "TV input control" in the audio and video, video settings menu on the cable box.

Re: Voice Activated Remote

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The mini should have come with the composite adapter that edg1 is referring to. There is a 1/8" Jack on the back of the mini it plugs into. It looks like a headphone plug with a yellow, white and red Jack  on short wires.

Re: Cannot activate HGTV app on Apple TV

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 wrote:

Just wanted to chime in on this. I haven't been able to authorize NFL Network, Food Network and various other streaming services through my Fios account in days. I get an endless loop of this:

 

 

This is across various devices, browsers, apps, etc. Usual steps like deleting caches and rebooting haven't made any difference.


Unfortunately not all programming is available for viewing outside of fios tv. To use the outside apps may not have been granted by the product channel providers. IE: ESPN or HGTV, Lifetime etc. the rights to view may only be on approved devices native to your service provider. In this case verizon fios. They may not pay the content provider for off aervice viewing. Blame the content providers and not verizon.

Re: Turning TV on with Fios remote changes receiver input

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Hi  fiosuser43

It would be extremely useful if when you answered you also included

Equipment Model Nos. ?

Remote

Set Top Box DVR

TV

Receiver

If you are the original poster (OP) and your issue is solved by  clem53, please remember to let all of us know and click the "Accept as Solution" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

 

Fios TV One remote - favorite channels

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The old Fios remote had a favorites button to quickly access only the channels you selected as favorites. The new One remote does not have this button. So, unless, I'm missing something, in order to flip through favorite channels, you would need to:

Press talk button, say favorites, and even then a list comes up but you need to select flip through favorites to see only those channels. And then you need to change it back if you don't always want it set to this option! A two second command now takes several minutes. Very poorly designed--unless there are other options? Are there any solutions? Thank you.


RedZone not working for desktop viewing

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Logging into Redzone online and trying to watch through my desktop. When i attempt to log into Redzone through my Verizon Fios, it does not log and seems to be in this "loop" when trying to go through, what i am assuming, is the southeast servers.

 

Any help is appreciated. Anybody else with the same prob? Thanks. 

SyFy Chanell not recording on DVR

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This has happened to me twice now in the past 2 weeks.  I have the show KillJoys on the SyFy Chanell set up as a series recording.  No problems until 2 weeks ago.   The problem is that the show appears to have recorded, but there's no video or sound.  Although every now and then a commerical plays just fine. I also tried playing this recording using Fios TV on my iPad, but same results. All other recordings including series recordings are working just fine.

 

Any suggestions?

Re: Turning TV on with Fios remote changes receiver input

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Very helpful, thanks - only I don't have that setting.  Under Audio $ Video/Video Settings, I only have settings related to the TV format.  I'll look for TV input control under other menus.

Re: Verizon fios login page keeps refreshing/redirecting

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If using a fire stick, I have found a work around.  When stuck in that loop, keep cycling the refresh button frequently- pausing occasionally, sometimes using the back << button  - it may take a full minute or two or more but will eventually take you to a failure to load page, choose verizon home page and navigate to residential, then the sign in option, then sign onto the site using your verizon credentials. After it logs you into verizon completely, Exit the browser to the app using the return button (above the << buton) on the remote, then choose the tv provider verizon again and it will authorize the app as normal .  I have been using this trick for over a year, its annoying, but it works most of the time, it helps to have a Bluetooth keyboard but not necessary. 

 

Hope it helps someone...

Eagles Game Broadcast in Spanish

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Last night's Eagles game was broadcast in Spanish on my TV.  Every other channel was broadcast in English.  The ads were broadcast in English.  The English speaking commentators were translated to Spanish.   I noticed that there was a similar post in 2017 with the same characteristics.

How could this happen?

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