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Re: FiOS TV One VMS4100 DVR - Modify User Settings

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The USER Settings menu can be accessed with the new remote:

 

1. Power, Ok, Ok 

2. Press the left arrow(as in back)

3. From the BUI Main Menu User settings is the 2nd option

4. Scroll to Additional HDMI settings

5. Change audio output from Auto to L-PCM(when changing you have to press ok to select L-PCM)

 

6. Done 


Re: Fios TV app problems on IOS 9.3.5 iPad 2

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Hi kopsetic:

hope you find this useful. icould not find your iPad using the model No. you posted.

How to find your iPad model number

In addition to the marketing names that we all know so well, all iPads have a model number. Two of them, actually. The first one is on the device itself. If you flip over your iPad, you'll see a bunch of tiny writing below the word "iPad." That's where you'll find the all-important model number.

The numbers of the back of your iPad are the keys to figuring out your model.

 

At the end of the top row, you'll find the world "Model" in tiny letters followed by an "A" and a four-digit string of numbers. Those numbers are what tells you the screen size and generation of iPad you have, as well as whether it's cellular-equipped. There is also a serial number printed below the model number, but it's unlikely you'll ever need it.

The second model number (which is really an internal SKU number) is in Settings. If you tap General and then About, you'll see a Model tab that lists a completely different number than the one on the rear of the device. This is a much more specific identifier, which provides information about the capacity and country, as well as the type of iPad.

If you're selling or buying an iPad internationally on eBay, that internal SKU is an important number. Otherwise the number on the back will tell you everything you need to know.

 

 

Re: Netflix audio keeps dropping VMS 4100

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Hi - 

 

My in laws and I just recently upgraded to Fios One and we both have this issue. The audio drops out after about a minute. Netflix worked fine on the old Fios box. Seems like it would be a Fios box issue not a Netflix issue, since that’s all that changed. Any word on a fix for this issue?

 

thanks,

chris

Re: Netflix audio keeps dropping VMS 4100

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No.  Still happening on mine.  When it first happened, I had Fios come out and switch box etc. I had them on phone and they insist a Netflix issue esp since no audio issue with any other streaming (you tube, Vod). 

 

And i I must say Netflix seemed to agree when i had half hour call with senior engineer that it was on the Netflix side (or at least the Netflix app that is on the Fios box). He did not try to claim Fios fault.  While he could not confirm issue, he did say that he thought it would get fixed by update.  Obviously had not happened.  

No HD STB?

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For the past 4 months I've been charged for 2 HD STB and not received the STB's. My SD boxes can't get HD?

 

Re: Channel Currently Unavailable

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Yes. I have the same problem.   I’m on my fourth STB.  Had Verizon out to house replaced old equipment ..appeared to fix the problem for about 30 days. Now experiencing the same problem..maybe time to toss these guys and go elsewhere. At the end of my patience 

Re: Channel Currently Unavailable

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Hi HMikesmith,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.

Re: Channel Currently Unavailable

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In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!


Re: No HD STB?

Re: Favorites messed up

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I have been unable to program in Favorites for almost a year.  Once I enter them, within an hour or two, they are gone and every single darn channel is on the lists.  Absolutely ridiculous.

Fios TV app won’t allow to login

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Error: 9-6-24-203-999

Device: iPhone X latest OS

 

Able to log into my fios and web, only tv app gives issues  on all networks.  Saw somebody had a problem before because of special characters in a password, removing these did not solve my issue.  Phone support cannot help,  not sure what to do.

 

Re: TV One Mini has HDR on even though I did not turn it on

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I’m still having the same issue still and the mini is firmware 6.6! This is not acceptable. It’s been months! Fios admin please give an update or some kind of solution. My tv is a Sony z9d.

Re: Fios TV app won’t allow to login

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Hi Borats,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.

No sound on YouTube fios tv one

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As my subject states, I have no sound on my YouTube widget.  Everything else works perfectly. It’s only on one of my three TVs where I am having this problem. 

tv mirroring of DVR recordings when at locations with large time shifts

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A short time ago we upgraded tv to vios tv one. we have a vacation place used 3 to 4 months a year having 6 hour time difference compared to our home in the USA. Most of the news and shows have to be recorded. Before the upgrade we used the Slingplayer to stream the recorded tv programs. The tv one does not allow that. Is it posible for verizon to allow mirroring of the DVR recording from our iPad to larger tv set??


Re: tv mirroring of DVR recordings when at locations with large time shifts

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Why can't you use the sling player with FiOS One STB?

I believe a lot of mirroring options are blocked.

And if you are outside of the US, the app will not allow its use.

Re: No sound on YouTube fios tv one

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Are you talking about the YouTube channel on the 4100 box or an app on your tv?

Re: TV One Mini has HDR on even though I did not turn it on

SOLVED: Programming Samsung Smart TV remote to FIOS Set Top Box (STB)

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Ok, so just want to post this for other members can use.

Samsung Smart TV Remote CAN be made to work with Verizon FiOS STB.

Here are the steps (and one trick that I only accidentally found):

1. Make sure your Smart Remote is paired with the TV (I got a new remote that had to be paired first). It has to be a genuine Samsung remote that, when holding the Back and Play buttons, shows on TV and pairing is successful !

2. Make sure STB is connected and fully functional

3. On Samsung TV go to Source --> Universal Remote

4. Select New Device --> Cable or Sat Box --> TV

5. When asked to select your provider DO NOT select Verizon FiOS Digital (as it shows on my list. This one won't work !). Scroll down and select "My service provider is not listed"

6. Then from this new list select Verizon.

7. When prompted to change channels, they do change. Press Yes to ack everything works and you are all set.

My STB is HD QIP 7100 1

 

Was struggling for hours with this, selecting Verizon FiOS Digital and channels would never change. The trick is to select Verizon, only on the second screen.

 

Hope this helps anybody.

Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels

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I was told that a team is working on giving users the flexibility to keep their audio pass through settings as is or opt to up-convert as desired on the 4100 series of devices. The team that is working on this issue says that their is no temporary workaround that can be shared. They say up-convert, but it's really not up-converting as much as it's re-encoding audio. Anyway, I'm going to see about downgrading back to the 1100.
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