I note that my DVR Model is VMS1100. I renewed my contract with Verizon in August 2015 and received the VMS1100 and and upgrade to Quantum FiOS (200 hours HD capacity). After a couple of months I downgraded back to my previous 100 hours HD capacity service. Everything has been fine until 02-15-2016 when my DVR automatically rebooted with the result of having deleted all my recorded programs and, additionally, reducing my available DVR capacity by about 25%.
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