Phone # for Tech Support
I spoke with 6 Verizon service people today via online chat (no connection at home and this is the third time I came in to work to contact Verizon), and nothing they suggested works. So, as advised, I...
View Articlefios mobile app
fios mobile app filter for TV listings doesn't work. It works for HD but not for VIEW and not for CATEGORY
View ArticleRe: TV turns on by itself
Verizon can not remedy this issue.. I want to go back to the old equipment and old service....
View ArticleRe: Fios TV Severe Pixelation
PROBLEM SOLVED I am a Verizon Fios customer and have been as far back as I can remember. I am taking the time to share this with existing customers, future customers and former customers....
View ArticleRe: TV turns on all by itself after I turn it off
My Tv turns on by itself with the new equipment hooked to it..... the only way it will not is if I disconnect the HDMI cable from the back off the SBT... 8 calls to customer service...
View ArticleVerizon Fios Pixelation, distortion and freezing SOLVED
PROBLEM SOLVEDI am a Verizon Fios customer and have been as far back as I can remember. I am taking the time to share this with existing customers, future customers and former customers. Approximately...
View ArticleRe: BAD SUPPORT
wrote:We already have an Amazon Prime account. When my sister had Comcast, she was able to navigate to Amazon Prime through her set-top box and watch the Amazon Prime account, just as she could watch...
View ArticleFIOS remote
As a long time customer of Verizon FIOS, I have been relatively happy with the service that has been provided to me. However, I was extremely disappointed and aggravated when I looked to replace my...
View ArticleRe: HBO GO sign in not working with FIOS
I was having the same problem with one of my iPads. I solved it by going into Setting, clicking on the HBO GO app, and switching off the TV Provider button. I then went back to HBO GO and attempted...
View ArticleRe: FIOS remote
Verizon used to allow one per year. People abused. So they cut it out.You can find them on eBay.
View ArticleRe: WATCHING LIVE TV AWAY FROM MY HOME
You can use the FiOS app to watch some channels outside of your home. Not all channels are available.
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
I leave my vms1100 on all the time. And never get the screensaver.Only other option is some sort of power glitch or box is going bad.
View ArticleRe: Alexa setup does not work
Have you tried another box? Just to see if it works?Can you use remote feature of FiOS mobile app?
View ArticleRe: tv
If it has a qam tuner built in, you can get local channels.Otherwise you will need some sort of set top box.
View ArticleRe: Expanding the Alexa/FiOS connection
It can pause and resume.Some talk of enhancements to come so time will tell. Verizon doesn't talk about functions to come.As for fire stick integration, that is an amazon question. No relation to FiOS.
View ArticleDvr not recording
Recently had some power outages due to bad weather. My dvr erased all my shows and scheduled recordings. Tried rebooting and nothing. Set all my shows back up and nothing will record. Tried to manually...
View ArticleRe: TV turns on by itself
What the model of your TV? Which STB is being used on that TV?
View ArticleFios set top box not showing recorded shows
We have had Fios for about 6 months, and have had no problems until this last week. Last Thursday it appeared that none of our shows recorded, but on Saturday they all showed up as recorded at 2:30 am,...
View ArticleFios STB issue
We had a significan power outage in out neighborhood (24+ hours) and all of our neighbors with FiOS service have lost their TV/cable/FiOS. We had a funny thing where our PHONE works and our INTERNET...
View ArticleRe: ERROR CODE EF01 on STB HD DVR QIP 7216 P2
UPDATELater yesterday tried a 4 th HDMI cableALL TV functions working again.Went to System LIBRARIESAll 9 items had Load Times Dates 2018-03-04 NAME VERSION BUILD DATE...
View Article