Re: Alexa setup does not work
Yes.You can either go online and order new boxes or call customer service.You will probably pay a few more dolalrs depending on how many boxes you have.But you get more services.Up to 6 tuners for...
View ArticleRe: Recordings gone after power outage - Hard drive damaged?
The answer turned out to be simple. The internal hard drive was not damaged. The external hard drive, out of sight in the back of my cabinet, was turned off due to the power outage. Should have checked.
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
Nada. Still goes to sleep. Every monring I get the dreaded screensaver. Doesn't seem to be a way to turn it off in the 1100 STB.
View Articletv
we have 2 tvs and one tv we can not get our service on. we were watching tv and it just stopped and it occured yesterday afternoon. we do not know how to fix it
View ArticleRe: tv
wrote:we have 2 tvs and one tv we can not get our service on. we were watching tv and it just stopped and it occured yesterday afternoon. we do not know how to fix itCall 1-800-VERIZON have them...
View ArticleERROR CODE EF01 on STB HD DVR QIP 7216 P2
ERROR CODE EF01 on STB HD DVR QIP 7216 P2 in DenHDMI 1 VZ TV INPUT NO SIGNALHDMI 4 from SONY BLU RAY CD DVR PLAYER to TV workingCan get to Internet and watch NETFLIXHave tried 3 different HDMI cables...
View ArticleRe: Alexa setup does not work
Note to Verizon:Don't use my unsupported device to put a splash up on my tv telling me I can now control fios with alexa. If you want to announce alexa control tell me I need to upgrade to quantum to...
View Articletv
I have a second tv in my bedroom do I need to have a device hooked up to it to get tv
View ArticleWATCHING LIVE TV AWAY FROM MY HOME
HI, WHEN I WENT TO WATCH LIVE TV THE MESSAGE READ THAT LIVE TV IS NOT AVAILABLE IN MY AREA. MY ACCOUNT IS BASED AT MY HOME IN MANHATTAN, BUT I WANT TO WATCH AT A LOCATION AWAY FROM NYC. PLEASE ADVISE...
View ArticleSTB makes a popping noise when changing channels
For the last three weeks, I have dealt with the STB making a popping noise through my speakers when a channel is changed or I have used the fast forward/rewind feature of the DVR. This noise doesn’t...
View ArticleBAD SUPPORT
For two days now I'm unable to get tech support. I talked my sister into switching to Verizon and I was at her house trying to get Amazon Prime to work on her TV again, and I called tech support and...
View ArticleRe: BAD SUPPORT
How are you trying to get amazon prime?amazon prime must first be downloaded as an app. Do you have a Roku?Chromcast?Apple TV 4th. Generation? A smart tv? You need one one to get the app. You then...
View ArticleRe: BAD SUPPORT
We already have an Amazon Prime account. When my sister had Comcast, she was able to navigate to Amazon Prime through her set-top box and watch the Amazon Prime account, just as she could watch...
View ArticleRe: BAD SUPPORT
Same issue with support. yesterday was on phone and it said 4 min wait time. waited 2 hours and never was picked up. same thing this morning 3 to 6 mins wait and ive had the call going for 3.5 hours...
View ArticleRe: Alexa setup does not work
i was able to set up alexa and configure it to the room i wanted, but when asking alexa to change channel or whatever she replys ok but the tv never changes. its only set up to one room which i have...
View ArticleRe: Unable to connect Media Client
I tried the steps but still continue to get stuck at 40%. Help please
View ArticleRe: TV turns on by itself
Turned the Regza-link off on my Toshiba TV, thats what they call it... still turns on... hook up one of the secondary boxes to it still turns on. The only way to prevent the Tv from turning on...
View ArticleRe: TV turns on by itself
Did not fix the issue either.... At the end Verizon cant help. wrote:There is a setting under Menu Settings Audio&Video TV Control that allows you to disable CEC on STB.
View ArticleRe: Can't watch rented movies online...another Verizon ripoff
So I have windows 10 and have tried it using Microsoft edge with no luck, I also have Internet explorer 11. When running internet explorer I originally got the message that microsoft light wasnt...
View ArticleGoogle home support on FiOS set top boxes
Now that Verizon officially supports Alexa voice control with their top box equipment, does anyone know if intergration is planned with Google Home/Assistant? Would love to ditch Harmony....
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