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Channel: All Fios TV Technical Assistance posts
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Re: Arris STB - "Press Menu to watch Fios TV"

This one has me intrigued.Try swapping the ipcs.Will help determine if TV or stb related.

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Re: FiOS mobile app roku

Xfinity charge is based on FAQ that says no charge during beta. But will be later.Verizon has 1/5 of the customers of xfinity. There is a cost to develop and support an app.  More customers makes it...

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Re: Downed Verizon Fios Lines + NO Internet, TV or Phone

If I do not here back from Verizon soon I will be forced to contact my town who will oblige Verizon to reconnect the wires since they are a saftey hazard to me, my house and pedestrians.  

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I want to leave my tv on during the day but the fios goes off

I like to leave my tv on for my dogs during the day. After a few hours fios goes off and has a message if you still want to watch hit menu. How can I over ride this?

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What's the holdup on talking to customer support?

The 1st time I was on hold for a hour. Then I gave up. The 2nd & 3rd time I was on hold for a half hour then I gave up. Yesterday, I was on hold for an hour then I gave up. So far I've been on hold...

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Re: What's the holdup on talking to customer support?

Sorry to inform you but Verizon has a gazillion customers. Not just waiting for your call.or mine. And there has been 2 big storms crippling the eastern coast. Many lines and services down all over. So...

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Re: Downed Verizon Fios Lines + NO Internet, TV or Phone

http://www.vzdownwire.com Try the link above. 

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Re: FiOS mobile app roku

Actually WiFi does not make better sense. It is slower that direct connect. And just because an app is provided by one company (Comcast) versus Verizon Fios means nothing. People are just not going to...

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Re: What's the holdup on talking to customer support?

What you replied occured to me after I sent the post. I appologize for my venting. I hope that Verizon resolves this issue soon.

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Re: What's the holdup on talking to customer support?

wrote:What you replied occured to me after I sent the post. I appologize for my venting. I hope that Verizon resolves this issue soon.I don’t blame you for venting 😀sometimes it’s great to do it...

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Re: I want to leave my tv on during the day but the fios goes off

BING  (or Google, I guess) the words like the following:  How to override FiOS TV auto turnoff  -  and look for one that fits your setup

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Techsure

Moved to General Products and Services board for greater exposure

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Re: Issues

Usually when you end up waiting such long times, they have switched you to an area that is not supported 24/7.   Particularly for those questions that need the billing department you need to call...

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FiOS Wires Down

Does anyone know what the time frame for repairs for downed FiOS wires? The wire from the pole to the house will need to be replaced / re-installed. I only ask so I can schedule some time for the...

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Re: Issues

Thanks I watched the chat and got on with them...issues with STB

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Re: upscaling to 4k

The answer varies by the TV.  I would say then on my LG OLED the upscaled picture looks better.

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Re: FiOS mobile app roku

wrote:Actually WiFi does not make better sense. It is slower that direct connect. And just because an app is provided by one company (Comcast) versus Verizon Fios means nothing. People are just not...

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Re: FiOS Wires Down

Any time from same day to months.  Depends on how busy they are.   For example the recent storms in the east have knocked down wires all over the place.

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Re: FiOS mobile app roku

I suspect you are correct 😀

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Re: Set top box (VMS1100) no display after it is idle for a long period of time

SOLVED  Make sure your STB has the latest updates mine missed 2 updates once updated all fine you should have 4 . 9  version if not call and have them do factory reset  : GO TO  menu   settings  system...

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