Quantcast
Channel: All Fios TV Technical Assistance posts
Browsing all 8114 articles
Browse latest View live

stream fios to my laptop computer in another state

how do I get my Verizon fios programming to my laptop in another state

View Article


Re: Dvr not recording

Model MTRS VMS11000% space usedWhen I hit record on any show it would say the hard drive was full.Tech support ran some tests and reboots and decided the Hard Drive was bad. I went and swapped it out...

View Article


Re: set top box unresponsive to remote/slow to remote

Moved to separate topic for greater exposure

View Article

Set Top Box Unresponsive - Sent New Remote

I called Customer Service and got an automated response that "diagnosed" my problem with only a couple of questions -- "you probably need a new remote" -- and then all they can do is ship a remote and...

View Article

upscaling to 4k

I am shopping for good 4k tv.  In layman's terms, will the upscaling of fios signal result in same, better, or worse picture?  The majority of my viewing is on network and premium channels.  I have...

View Article


Re: set top box unresponsive to remote/slow to remote

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

View Article

Re: Cannot view or change services "Please contact the Verizon Local Business...

This issue has been escalated to a Verizon agent.

View Article

Re: upscaling to 4k

wrote:I am shopping for good 4k tv.  In layman's terms, will the upscaling of fios signal result in same, better, or worse picture?  The majority of my viewing is on network and premium channels.  I...

View Article


Re: upscaling to 4k

 Thanks!  Will wait awhile on 4k purchase.

View Article


Re: Set Top Box Unresponsive - Sent New Remote

Having the same problem. Service and unit is only two months old too. It still works tv but not stb.

View Article

Re: Arris STB - "Press Menu to watch Fios TV"

And it is happening on two different TVs?Are the STBs the same model?I have 3 samsungs and none of them have this issue. 

View Article

Re: stream fios to my laptop computer in another state

Other than using WatchTV feature or using channel websites of those channels that support it, you can't directly.There is a device, SlingBox although no longer made, that allows you to view live...

View Article

Re: Set Top Box Unresponsive - Sent New Remote

Do you have more than 1 STB?If so, does it happen on all?Have you power reset, box(es) as well as router?

View Article


Re: Arris STB - "Press Menu to watch Fios TV"

VMS1100 on a Panasonic - screensaver activates overnight. Not sure how many hours it takes. IPC1100 on a 1 year old Samsung - screensaver activates overnight. Not sure how many hours it takes. IPC1100...

View Article

Downed telephone lines outside my home (IMPORTANT)

I have not been able to reach anyone to report down telephone lines which are across my driveway and on the ground.  I have held on the phone for over an hour.  Terrible planning on Verizon's part not...

View Article


Re: FiOS mobile app roku

Defending the fact that Verizon does not have an app for the Roku because it means loss of revenue is totaly missing the fact that Verizon is losing customers (hello...) to Comcast who does.  To say...

View Article

Re: Downed telephone lines outside my home (IMPORTANT)

Call your local police and have them handle it.this is a customer helping customer forum and no one is going to repair your line.Try this site. http://www.vzdownwire.com  

View Article


Re: Downed telephone lines outside my home (IMPORTANT)

This issue has been escalated to a Verizon agent.

View Article

Need downed wires properly re-attached to house and I cannot get through

I have been on hold for over 43 minutes. During today’s storm, the one screw (really) holding my Fios and phone line came out of my siding and was laying on the road. My local PD was kind enough to...

View Article

Re: Need downed wires properly re-attached to house and I cannot get through

This issue has been escalated to a Verizon agent.

View Article
Browsing all 8114 articles
Browse latest View live