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Channel: All Fios TV Technical Assistance posts
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Re: Unable to watch live tv in Fios TV app on some channels

Good news! Everyone who has had the FIOS TV app problem this week, check again today. I woke up this morning and -- MAGIC! -- both my ipad and iphone apps work as they are supposed to, recognizing that...

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Activating Verizon Set Top Boxes without a Verizon Router

Upon my request, Verizon sold me television service to go along with my internet service.  I do not have a Verizon router, I use my own equipment. They didn't tell me their Set Top Boxes (STB) would...

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Re: Unable to watch live tv in Fios TV app on some channels

I'm thrilled it's working for you. I still suspect the STB reset had something to do with it, even if there was a delay before the app started to work. I know it wasn't a coincidence that the old app...

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Re: Setting program reminders

Should be able to.Click on a future program. We if set reminder is an option.

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Re: Tired of renting a settop box

No cable provider sells their boxes.Rental covers not only the hardware costs, but software development and support.Probably a small profit as well.

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Re: I want to move the tv into a different room. Is there a way to “slave” tv...

There are a number of ways.Wireless HDMI boxes.If you have VMS and IPC, can use wireless bridge to connect IPC via wireless.

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Re: MASN Mid America Sports Network(s) #1 and #2

Can you tune to 580 to get HD version?Broadcast rules may not allow live broadcast in some areas.

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Re: Activating Verizon Set Top Boxes without a Verizon Router

The same mods for guide, etc, are also needed for activation. There is a post at the top of the forum that talks about the mods required to use a non Verizon router with FiOS stb.

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Re: Unable to watch live tv in Fios TV app on some channels

Thanks again. Susan! You were a great help and support . However it happened, now I have my “extra tv” back, which is how I use the app on my iPad. Only had fios for a few months so also good to know...

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Re: VOD sound and video quality are horrible!

I have the same issues, terrible quality image from FIOS for years. Last night we tried to watch 'IT' and the image was so pixelated it was unwatchable. I've got a newer LG OLED TV, image quality is...

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Leave fios quantum box on

Can I leave quantum box on all the time ?

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Intermittent HD distortion.

I am having an intermittent problem with HD content being distorted. I typically see this on the Golf channel, but as I type this, I am watching a program that I DVR'd and it too has the same problem....

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Re: Leave fios quantum box on

 wrote:Can I leave quantum box on all the time ?I don’t see why not. I left my cable set boxes on all the time.sometimes an update was pushed out which then set my box off on occasion. 

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connecting xbox one and headset

recently added an xbox one - on initial set up we did not connect the cable receive box (older version).  Had a lot of trouble connecting a headset, but it did work.  Then stopped.  Technical support...

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Re: connecting xbox one and headset

That does not sound right to me. Some people might not even connected the  xbox to a tv with a cable box. But if this is the case you can just upgrade to an hd box. Only a few bucks more a month. 

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Re: Intermittent HD distortion.

Its not really an issue with the box. If an hd channel is showing something filmedin standard or sd content like a daytime lawyer commercial or a local dirtbike race then it will be in 4:3 and will...

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Re: Intermittent HD distortion.

Did you watch the video? It is not SD content. This is not a local dirtbike race. It's the motocycle equivalent of NASCAR. They broadcast half of the race on MAV TV and the other half on NBCSN. The...

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Re: Deleting multiple episodes of a show at once from DVR

Thank you!!! It worked

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Re: Deleting multiple episodes of a show at once from DVR

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Motorola QIP 7232 keeps rebooting

I have experienced more than 12 Reboots over the last 7 months (from November 2017 to June 2018). The problem seems worse now that FIOS is using graphic-rich icons. The reboots are not "spontaneous"...

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