Quantcast
Channel: All Fios TV Technical Assistance posts
Browsing all 8114 articles
Browse latest View live

Re: Reminder for selected tv shows

I use a reminder reliably.I only choose one show (am news).TV automatically turns on and STB has tuned to the appropriate show.What model STB?I assume you know that you have to set a reminder on every...

View Article


Rewinding live tv

When I rewind a live show then hit play, it takes me to the beginning of the buffer. It's doing this on all three TV's/stb's

View Article


Re: Rewinding live tv

What model stb?

View Article

issues watching a movie on demand online

Hi - has anyone had an issue with watching an on-demand movie online thier fios account? I ordered the movie and i was prompted to install Microsoft Silverlight which I did. However when I go back...

View Article

TV PICTURE FRACTURES

Periodically both live & recordered for about 20 seconds the picture fractures & hesitates.  This happens every 10 to 20 minutes. 

View Article


Re: Unable to watch live tv in Fios TV app on some channels

I've had the same Triple Play Fios package for 6 years, with no changes.Perhaps it's time for ME to make a change... like cancelling Fios and going with another provider who has better mobile device...

View Article

HD sound and freezing

Does anyone else have issues with the HD channels?  When I watch HD the pictures frequently freeze for a few seconds and the sound will go out a few seconds and come back. Why am I paying for HD if...

View Article

Re: TV PICTURE FRACTURES

Will most likely need a tech out. Itcould be main fios box(ont), the signal on the 1550 light coming into the ont. Or something in your house like wiring or splitters or cable box. The hmdi to the TV...

View Article


Re: HD sound and freezing

Could be a lot of issues from cable box to wiring or the hdmi to TV. The main fios box(ont) could also be the reason. Will probably best to contact verizon and see if a tech needs to come out. 

View Article


Re: Unable to watch live tv in Fios TV app on some channels

What channel and what package do you have?One possibility is that recent contract changes with content provider has changed app access.

View Article

Re: TV PICTURE FRACTURES

For recorded content, if you rewind and play again, does it fracture at the same point?That can help determine if it is signal coming in or playback.what model DVR so you have?

View Article

Re: HD sound and freezing

Have you checked to make sure all coax cables are tight? Start at ont and work to TV.Is it all HD or just some?What model stb(s) Do you have? Does it happen on all?

View Article

DVR rewind starts to far back

When I rewind to go back 10 seconds, when I press 'play' it goes back at least 30 minutes.  When I then use 'fast forward' to get back 29 minutes and hit 'play' it still starts playing from 30 (or so)...

View Article


Channel Currently Unavailable

For the past couple of weeks random channels suddenly go unavailable. I go through the troubleshooting and wind up reseting my box but the proble always comes back. Also, maybe related I don't know,...

View Article

Re: Channel Currently Unavailable

It could be the stb but it could also be cabling or splitters in the house and could also be your main fios connection the ont. If you have already gone through the troubleshooting then you probably...

View Article


Re: Phillips Remote does not control Visio A/V Input button

Thanks! Worked for me

View Article

Watch 2 Channels Go Back & Forth Between The 2 - No More Rewinding???

It used to be as long as we watched the same 2 channels, so for my example lets say 705 (Fox 5) and 899 (HBO), as long as I stayed on those same 2 channels, I could go back and forth between the 2...

View Article


Re: Phillips Remote does not control Visio A/V Input button

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

View Article

Re: fios tv screen

sorry for the delay.  The issue only happens on the primary tv and it is the multi room dvr.  I have rebooted a few times, has not happened in a few days but it not only happens to me but also another...

View Article

Re: Watch 2 Channels Go Back & Forth Between The 2 - No More Rewinding???

WATCH 2 CHANNELS WITH FIOS 7/23/2018 I presently watch 2 channels with FiOS.  I'm using Release: APR-4.10 I usually watch a channel, freeze it then swap (last channel button) to the second channel...

View Article
Browsing all 8114 articles
Browse latest View live