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Re: TV turns on by itself
We just started experiencing the same issue. I was woken up early yesterday morning to "voices." Came downstairs to find the TV was on. I was certain I had turned it off when I went to bed, but thought...
View ArticleHow do I redeem rewards pts for a premium channel?
I keep reading I can do this but I see no options for it.
View ArticleLost ability to rewind live tv w/Gigabit install
I have a DVR/media center with two additional STBs. Before Gibabit installation on a STB I could change from channel one to channel two and then back to channel one and rewind up to an hour. The red...
View ArticleRe: Apple TV connection with FIOS mobile
Not sure if anyone suggesed this in the past 30-something replys however, I think it could be the FiOS Router Firewall, in that, if you try to connect a few times then check the FioS Firewall log in...
View ArticleRe: Poor Picture Quality on Quantum TV
I'm calling to have them swap out my ONT and check the signals.. if it makes no change i'm going legacy box. I dont use 6 dvr feed anyway, I do like the alexa integration though, it's pretty covenient...
View ArticleRe: Replacement top box
Checked the box 2 days later and it worked. The wait time for customer service to pick up is more frustrating than the problem itself. Over an hour wait is just ridiculous. Plus they should not over...
View ArticleRe: Poor Picture Quality on Quantum TV
After reading this thread I swapped out my Arris box for the legacy Magnavox STB and noticed an immediate improvement in video quality on my Samsung 8500 series 4K tv. I don't use the DVR so losing the...
View ArticleRe: TV turns on by itself
2018-08-19 UPDATE:The TV did NOT come on by itself this morning. The "fix" I posted yesterday worked!!!😄😁👍👌
View ArticleRe: Poor Picture Quality on Quantum TV
Thanks Jon for keeping us updated and confirming that going back to legacy works. I am about to do the same.
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On demand question...
Is there a way to change the on-demand listing for movies/tv from a picture grid to a list. The way it used to be. I find the picture grid annoying and time-consuming when looking for a movie on the...
View ArticleRe: Intermittent HD distortion.
After 2 trouble tickets and multiple phone calls, I have gotten no where. Support keeps telling me that the problem is with the TV network. I have pleaded with support to have FIOS techicians call the...
View ArticleRe: How do I redeem rewards pts for a premium channel?
Have never seen where you can redeem points to purchase a premium channel.I have seen where you can earn points for adding.And you can use points to rent or buy some on demand content.
View ArticleRe: Lost ability to rewind live tv w/Gigabit install
What model STB do you have?Have you tried rebooting it?Internet should not play in TV controls.
View ArticleRe: Lost ability to rewind live tv w/Gigabit install
Gigabit ONT - Cat 6 and Coax to G1100 RouterMoCA Connections:DVD Media Center - Arris VMS1100STBs - IPC1100 P2 1. I called support and they had me unplug everything for two minutes and then bring it up...
View ArticleRe: How do I redeem rewards pts for a premium channel?
800 rewards points for 3 months of a premium channel. I get messages for this all the time. But I see no actual options to do it.
View ArticleRe: Replacement top box
Okay that's scary, I am sitting here getting hot over waiting 39 minutes to talk about my set top box rebooting (8888) over and over and over. This is NOT customer service.
View ArticleRe: FIOS app says connect to home wifi when I am connected??
This has been an ongoing problem and I am tired of rebooting my router every time I want to watch something on my iPad. It seems to have to do with the recent version of the Fios TV app. When are they...
View ArticleRe: Unable to sign in to beIN SPORTS CONNECT
Hi, I sympathize; this is really trying: "Keith" is helping. We are 41 minutes into the call and he cannot explain what has happened to BEINSPORTS. I think the solution may be a different provider.
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