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Channel: All Fios TV Technical Assistance posts
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Re: Lost ability to rewind live tv w/Gigabit install

It may depend on how many tuners are in use.If both ipcs are one and you have stuff recording, there may only be one tuner left.Appears to work at least on my VMS. Not sure if it works that way on ipcs.

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Re: How do I redeem rewards pts for a premium channel?

Are they saying you get 3 months of a premium channel for 800 points, or 800 points for subscribing to a premium channel for 3 months?That's commonly the plan. You subscribe or upscale your plan and...

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Re: FIOS app says connect to home wifi when I am connected??

Have you reported issue via in app support?They can review logs and provide assistance.

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Re: Connection between TV and Settop Box not working - I've tried everything!

Moved to separate topic for greater exposure

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Connection Between TV and Settop Box Not Working

Hi,I have the same problem with Verizon's Arris VMS1100 set top box and my Samsung TV. All the connections and source setting are correct and secured. It's been such a dilemma. I know the box works, as...

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Re: Connection between TV and Settop Box not working - I've tried everything!

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Connection Between TV and Settop Box Not Working

What model Samsung TV do you have?I have 3 Samsung TVs. 2 hooked to VMS and 1 to IPC.All work just fine.How have you confirmed that both TV and STB are working ok?Have you tried turning off CEC on TV...

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TV quality frm coax output

I have a 55 inch Samsung  Smart HDTV connected via HDMI from FIOS  STB-QIP7232P2  output that is my primary TV that I use with FIOS input / Antenna input/ and streaming internet video input. I...

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Re: TV quality frm coax output

Can't really be fixed. Coax output from STB is SD. SD on a HDTV will look terrible due to the fact that SD 480i fitting into a 1080i(or higher).On a SDTV it will look ok, but on HD it will not. 

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Re: Connection Between TV and Settop Box Not Working

Unnamed server is the VMS. What happens when you go to that input?

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Re: TV quality frm coax output

What was your previous STB?The 7232 is a rather old STB as well.If may be the setup given that it is a HD STB. And might be configured for HD performance.Have you tried changing STB setting for more SD...

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Re: How do I redeem rewards pts for a premium channel?

It says redeem 800 rewards points for 90 days of a premium channel.

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Re: TV quality frm coax output

One other thing you can try is using component wires from 7232 to small tv.  I’m just assuming the small tv is an HD set. They are the wires that will be green, blue, red for video and red/white for...

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Re: How do I redeem rewards pts for a premium channel?

If you tune to the premium channel it should say on the bottom hit b to subscribe. Once it loads see if redeeming points is one of the options. But be careful at the end of those 90 days Verizon most...

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Re: TV quality frm coax output

it is a digital HDTV and I expect lower video resolution/sharpness but I get what looks like injected noise and interference. My old set top box ( original I got 10yrs ago QIP 7216)  put out a good...

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Netflix screen is black

When I go onto the netlfix channel (838) the screen goes straight to black. If I press the "previous" button on my remote then it begins playing a show. Once I hit exit on the show, the screen goes...

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Channels frequently unavailable

I am becoming very frustrated with my Fios TV service, and the fact that I frequently have channels that say they are "unavailable".  In particular, it happens very frequently on my one TV in my master...

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Re: How do I download My Library purchases?

What did you do with the movie after that? Could you move it to a different device? 

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Purchased Movies from Verizon in My Purchases

How do I download My Library purchases to something other than my phone?

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Re: How do I download My Library purchases?

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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