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Channel: All Fios TV Technical Assistance posts
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Overcharged and Underappreciated.

Moved to My Verizon Account board for greater exposure

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Set top box error code is 0

I can’t get to anyone in customer service. Does anyone know how to fix a 0 error on set top box?

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Creating folders to save DVR content

I just got a Motorola qIp7232-p2 dvr. I have an analog tv. I have Verizon Fios tv. I'm trying to figure out how to create a folder to save recordings on the dvr. Nothing jumps out at me in the remote...

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Is it just me? Random channels showing up in my Favorites...

The first few times I noticed this, I wrote it off to "programming changes" or "lineup changes". I would go into the list and remove the channel.But lately, more and more channels are appering, and I...

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Re: Creating folders to save DVR content

You can’t create your own folders. The DVR will auto create a folder for the same show. For example if you have to episodes of a specific show like Law and Order. They will group together in it’s own...

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Re: Set top box error code is 0

Please go here:https://www.verizon.com/ForYourHome/VzRepair/VzIHA/Servicecad.aspx?ihaweb=FIX_STBREMOTELet us know if you found your solution . 

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Re: FIOS DVR/STB set to 1080P, occasionally TV will start displaying it in 480P

Can you try swapping them around (I assume other box is an IPC)?Should be the final determination if it is a problem with VMS or interaction with TV.

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Re: Set-Top Box Rental Fee

How do you determine their cost +?It is a lot more than just the price of buying the box.They have to maintain the box.And they are updating software to give you new features.You don't have to use...

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Re: Creating folders to save DVR content

Thank you very much.

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Re: FIOS DVR/STB set to 1080P, occasionally TV will start displaying it in 480P

I agree, it'd be a very useful troubleshooting tactic.. but one I'd rather prevent, as the issue can sometimes take days to reproduce in addition to the fact that my wife loves the DVR.  The EDID info...

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Re: FIOS DVR/STB set to 1080P, occasionally TV will start displaying it in 480P

Verizon thinks it is the box... they are sending a replacement.

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Re: FIOS DVR/STB set to 1080P, occasionally TV will start displaying it in 480P

Keep in mind that replacing the DVR will cause you to lose any content recorded on it.And with VMS and IPC, swapping them around has no impact on DVR capability.Its almost invisible to the user if they...

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1101 Error Messa

I have been getting an 1101 error message on my Media Server for some time now. I've spoken with tech support and they could not help me. I was sent another box and I am still getting the same message....

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Re: 1101 Error Messa

Hi Cableless2008,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at...

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Replacement VM1100 Media Server and existing Media Clients can’t connect

Long time FiOS client. Recently, the VM1100 Media Server started to crash and reboot. After 5th time, ordered a replacement. VM1100 would not install. Took Tech support over 3 hours just to connect the...

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Set Top Boxes

Is there any way to disable the clock on the Arris IPC1100P2 set top box or the DVR? Clock is very bright in my bedroom, very distracting! 

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Using My Own Router with FIOS and TV

newbie here, so sorry if my question has been covered, but I am confused with scrolling the threads trying to find answers. I want to replace the rented fios router with my new linksys ac2200.  The...

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Re: Audio and Video out of sync

Iv'e has Fios installed for 1 year in our new build. It has been out of sync ever since. They want me to unplug the coax on each TV and plug them back in. I did this and it does not work. Easy for them...

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Re: Audio and Video out of sync

Yes I am having it. They want me to remove the coax from both ends and plug back in. It does not work

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Re: Set Top Boxes

Menu/Settings/System/Media Client Settings/Standby Front Display/Turn Display Off then hit OK

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