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Channel: All Fios TV Technical Assistance posts
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Re: Replacement VM1100 Media Server and existing Media Clients can’t connect

Reboot it. Once it comes back up press OK when prompted on screen. Press the yellow  "A" on your remote. This will show you the status of the activation.  See what the error tells you. Sometimes it...

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Re: Using My Own Router with FIOS and TV

 wrote:My questions are: If I purchase a moca adapter and place it at the router will that allow my two tv set top boxes to have the channel guide? I dont have dvr service. will the set top boxes work...

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Using a Nighthawk XR 500 router with Verizon Fios tv

Hello, So I have read some of the setup threads but I'm having a tough time getting the Fios tv Guide and OnDemand to function.  Maybe it's different with each router? The ONT in my setup has an...

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DCT700 Has No Adjustment For Aspect Ratio and TV Does Not Either Produces Fat...

I have a cheap 10" under the counter kitchen TV that has a decent picture but no control over aspecct ratio.  The output from my DCT700 box shows on that TV, depending on the channel, either a full...

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Re: Using a Nighthawk XR 500 router with Verizon Fios tv

Sounds like your close. From what your saying I think the G1100 IP which is also 192.168.1.1 is why it's not working. Take your computer and plug into LAN port of G1100 and log in. Go to My...

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Re: we want to fast forward and rewind on demand shows

Actually, this is an agreement between the content providers, the advertisers, and the carrier.  During contract negotiations Vz has the opportunity to negotiate viewing conditions, including ffwd so...

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Movie rental issue

I rented a movie and it comes on with a split screen with the movie playing on both sides.  I've disconnected and reconnected everything.  Rebooted the set box top with no results.  I have been on hold...

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Re: Movie rental issue

Hi hawitz,Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top...

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DVR powering off

I just got a Motorola QIP7232-p2  DVR. First DVR I've ever had. I have an analog tv. Last night I scheduled a recording for 7 am this morning. I left the power on the DVR on last night. I assumed if I...

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Re: DVR powering off

The default is that all boxes shut off after 4 hours. Technically they are not really off. They are just in standby mode. If Verizon pushes out an update it will still process even though its "off".But...

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Re: DVR powering off

Thank you. That clears it all up.

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Re: New Fios TV Won't let me Log ON

The Fios TV app will not accept special characters in your password anymore (or at least, it won't accept the two I have been using for the past 4 years; ! and ^).  It took me 90 minutes on the phone...

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Re: QIP 7232 Favorites 2 resetting by itself

Did you ever get favorites 2 fixed. Mine was fine for a while, but no longer. I can select them, but it always reverts back to "all channels."

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Re: QIP 7232 Favorites 2 resetting by itself

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: New Fios TV Won't let me Log ON

Your solution worked for me (change password and elimiate special characters). Thank you!

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Re: Premium Channels On-demand no late-night option

Hi....I can't see a "mature" option anywhere for HBO.  I go to Networks/HBO and then scroll down.  There is no Mature option anywhere.  Where is it?

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Re: YouTube on Fios

This is a years long known issue.Saddly, when you call Verizon, they pretend like you are the first person to ever call about it.On any of my 5 STB, when watching youtube through the built in widget,...

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Re: Picture in Picture

It's now 10 YEARS LATER, and we STILL don't have PIP. Seriouusly Verizon? Just get it done for the love of Pete.

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Re: Picture in Picture

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: YouTube on Fios

 wrote:Does the router play a role in the youtube widget?Does distance have anything to with it?The box in question is the farthest from both the ONT and router.Verizon tech should have been aware if...

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