Quantcast
Channel: All Fios TV Technical Assistance posts
Browsing all 8114 articles
Browse latest View live

Re: Remote Control stopped working

At one time you could get free replacements. But too many people abused it.You can find them on eBay cheaper.

View Article


Re: Set top box keeps resetting

My box has been randomly resetting by itself for a few months now, dam near everyday, twice a day even. I can turn it on in the morning and it just restarts, I can change the channel or going from one...

View Article


Re: Splitter question

Hello all, sorry to jack this thread, however I have a similar question and cant seem to start my own threads.  I am a new Fios customer and recently had the installation done. Being that I was in the...

View Article

Re: Splitter question

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

View Article

Set Top box error b.b:b.b

My Motorola QIP2500-3 showed error message err2.Followed instructions and did a reset.Now the display shows:   b.b:b.b       with  messages light           on red  on light                          on...

View Article


Poor tech service: A lack of follow-up or follow-through

I may have initially posted this in the wrong spot (internet) so I'm re-posting it where someone from Verizon TV Tech might see it. As the subject states, this is a tale of poor service and a lack of...

View Article

Re: Poor tech service: A lack of follow-up or follow-through

I have somewhat of a similar story concerning poor customer service and lack of any kind of follow up. I moved on April 15, 2016 into a new home. Three weeks before that I set up an install with...

View Article

Re: Set Top box error b.b:b.b

Probably failed.Try contacting support.Twitter works well @verizonsupport

View Article


7232 2 DVR - OK button no longer plays recording

We noticed this about 3 weeks ago, but the OK button on the remote no longer plays a recorded show.  Instead you have to hit the play button (first world problem I know, but the OK has worked for...

View Article


HD Image too large

I recently purchased a Vizio P50-C1 4K tv, 50 Inches. For some reason my fios guide and the HD channels are seeing screen cutoff. Ive tried adjusting the actual TV settings and it helps a little but...

View Article

Re: HD Image too large

Check the TV itself.It may have a zoom feature that is not under settings.Or swap apple TV and FiOS input and see if it changes anything.What model stub do you have and how is it connected to TV? 

View Article

Re: HD Image too large

Funny enough the issue seems to have auto corrected itself. I have no idea how.

View Article

screwed by verizon

For over a month I have problem with fios tv Bloomberg channel 604. No picture. This is one of few channels I watch most of the time. Few weeks ago I called customer service. I was told I’ll get credit...

View Article


Re: screwed by verizon

Hi ilpak,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum...

View Article

New House Installation

I'm building a new house and I'm woundering what is the best setup for a brand new installation? Do I still need coax to each receiver? Does FiOS have wireless installations? Do I only need Coax to the...

View Article


Questions about switching to Fios Quantum TV

I currently have 3 DVR boxes where each box has it's own separate list of recordings and scheduled recordings. If I switch to Fios Quantum TV (either Premium or Enhanced), I am told that all boxes will...

View Article

Re: New House Installation

Coax every room you want service of any type  now and in the future...use RG6     

View Article


Re: New House Installation

Please note location of ONT (Optical Network Terminal)and Router in office where I can monitor it at all times https://forums.verizon.com/t5/media/gallerypage/user-id/16784/image-id/16651i669476C625F7C011

View Article

Re: Questions about switching to Fios Quantum TV

Quantum TV works a little different based on the recording level you choose.Fios Quantum TV Enhanced Service is able to:Support up to 5 TVs (1 VMS and up to 4 IPC's)Record up to 6 shows at onceStore up...

View Article

Re: New House Installation

Anything other than Fios Quantum TV IPC have to have coax. Older cable boxes and the new VMS boxes which are part of FQTV need coax for now. IPC's for FQTV need either coax or ethernet connection to...

View Article
Browsing all 8114 articles
Browse latest View live