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Problem with FIOS On Demand

Yesterday I tried to rent THe Revenant (SD) using my rewards points).  When the movie started it was garbled both video and audio. I tried to restart several times and it was the same. But yet I was...

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Re: dvr dropping recordings

So, its not just me, thought i was going crazy and deleting shows in my sleep. Is this going to get fixed soon?

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Re: Problem with FIOS On Demand

You ha e to contact customer service

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Blocking FiOS TV UPnP/DLNA messages going onto Ethernet LAN

I've been having some issues with my DLNA Media Streaming of late with frequent drops. I'm using the Mezzmo DLNA server with predominantly Samsung Blu-ray players for playback. In investigating the...

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Blocking FiOS TV UPnP/DLNA messages going onto Ethernet LAN

Moved to FiOS Internet for greater exposure

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New DVR STB Auto-Activation Failed - Quick Code 8310

Hi all,  I've been using FIOS TV for about 9 months now and I recently decided to switch to an HD DVR STB + Quantum Internet upgrade over the 50/50 that I had been using.  The new STB arrived in the...

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Re: Poor picture quality with Quantum TV

A tech just came by today to try to resolve the issue .. No dice! Checked signal from ONT - determined to be under standard. Fixed that.Replaced all splitters to MOCA 2.0 - donePicture Quality still...

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contacting verizon

**bleep**!? Really? There is no customer service contact number on Verizon's website? I need to change my order. Before, the installation date. And, I cannot do that online............. GRRRRR!. A...

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Re: New DVR STB Auto-Activation Failed - Quick Code 8310

What model stb did you have before and what did you get?If you had a 72xx model and upgraded to quantum, you need to make sure that you remove the old one before using the new one. Try starting from...

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Re: contacting verizon

1800verizonOr try contacting them via chat or twitter @verizonsupport

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Re: contacting verizon

TY

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Re: New DVR STB Auto-Activation Failed - Quick Code 8310

I previously had two QIP 7100 boxes in my apartment, neither of which are now connected to my coax cables. I'll attempt to start everything from scratch. It may be important to note that I previously...

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Re: New DVR STB Auto-Activation Failed - Quick Code 8310

Bring up the  the router firstThe VMS needs a better signal than the older boxes.So make sure it is one a good coax connection.I assume you also got an IPC.If so, connect and power it up last.

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Re: dvr dropping recordings

I have been having the same problem since March and have spoken to them several times with no resoloution.             Last Thursday, they were able to send me an update while i was on the phone with...

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Verizon Fios Is Theee Worst Leave While You Can!!!

I had verizon for almost a year now and it was going very well. Then I ended up moving and they made me return my older box for the newer modell and not only that they changed the packages so now I was...

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Re: Netflix not working on Smart TV

I have a new LG smart tv installed on my porch. The netflix application does not work consistently. Each time the TV is shut off, Netflix doesnt work when TV is turned back on. I had to change TV...

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Customer Service and filing a dispute or compaint

Moved to My Verizon Account for greater exposure

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Re: Poor picture quality with Quantum TV

So a tech came in today to take another look.  I explained everything that the tech did previously, he checked the rf signals again and in the end he replaced the ONT. Bad news is the picture quality...

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Re: Poor picture quality with Quantum TV

Sorry, meant to say the picture quality was just a bit clearer with the legacy HD STB.after the tech left, I decided to plug in the cable directly into the tv to check the quality of the QAM channels....

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Remote Control stopped working

My remote stopped working after about 2 years. They want me to buy another. I undestand he 3 month warranty is up, but after paying all these taxes and fees every month on top of my price you would...

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