FIOS Mobile Stopped Working with v5.3 App update 11-10-2016. No response from...
No response from reprts to FIOS App Support, no help from FIS Tech support. FIOS Mobile v5.3 will not open, "unfortunately FIOS Mobile has stopped" all Android devices with 5.3 have same error....
View ArticleRe: FIOS Mobile Stopped Working with v5.3 App update 11-10-2016. No response...
Hi drdoane,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleFrustrating DVR Lags
In addition to the usual lagging issues with Fios, in the lat 2 days I have found that when I go into my DVR and select play there is an 8 to 15 second delay before the recording will play. Also,...
View Articlepoor quality picture
poor quality on chaneel 514 Univison pixelation, freezing, no voice
View ArticleExternal HDD to a Fios Quantum VSM100 box?
When will I be able to connect an external HDD to a Fios VSM100 box? I made the mistake of upgrading to Quantum without checking if I could still use an external HDD. The box has the eSATA port but it...
View ArticleRe: poor quality picture
I too have been having picture quality issues as well. It is not just one channel but various channels. Seems like it is worse on the sports channels. The issue was so bad a few weeks ago I had to shut...
View ArticlePROBLEMS WITH NEW HD STB
Recently got an HD TV to replace an old tube one. New Verizon Fios HD STB works, but with limited functionality - I can't activate online, record or pause live tv. Tech support has been no help. Really...
View ArticleRe: poor quality picture
I too get poor quality picture w/freezing, pixelating and no voice. This occurs constantly on 495. Initially it looks fine, but just gets progressively worse. Rebooting doesn't help.
View ArticleNo sound on live tv hdmi but have sound with netflix
Hello! Our tv was working fine this afternoon but later in the night we turned it on and it had no volume. It's strange because we have volume on Netflix so it's not our tv. HELP!!!
View ArticleRe: Fios--TV image /sound stutterin
Do you have the issue across multiple boxes? Have you checked the coax connections starting at ont? Unless Verizon recently installed cabling, they won't fix it for free.Is TV the only one with issue?...
View ArticleRe: HD DVR problems.
If you hit guide, what does it say up top next to filtered by?Most likely the display problem is box dying.Replacing it will cause you to lose anything on it.
View ArticleRe: External HDD to a Fios Quantum VSM100 box?
Verizon has said for now, no access.They believe that quantum meets or exceeds the offerings of other providers.Keep in mind that if you have to change DVR, you would lose everything on the external...
View ArticleRe: PROBLEMS WITH NEW HD STB
I've had good luck with twitter support @verizonsupport.I haven't checked lately, but chat is down?
View ArticleRe: PROBLEMS WITH NEW HD STB
Hi Mandy462,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRe: poor quality picture
Does it happen on all boxes?Have you tried checking coax connections?Start at ont and check all connections for tightness?
View ArticleRe: No sound on live tv hdmi but have sound with netflix
Is it all channels?How does stb connect to TV?
View ArticleCan't authenticate NFL AppleTV App!
I subscribe to the nfl cannel in the sports addon package and it works fine on tv and fios app. When i try to activate the appletv nfl app, i put in the code and it goes to verizon where i log in to...
View ArticleRe: Can't authenticate NFL AppleTV App!
Perhaps someone here with apple TV could comment, But I suspect you need to go to Apple Support or its forums. Remember these forums are where peers help peers.
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