Re: No sound on live tv hdmi but have sound with netflix
In additon it might be the choice in audio options of Dolby vs L-PCM. In many boxes this is in the hidden menus.
View ArticleDONE ... D-O-N-E ... DONE!!! but leaving OPT behind unless I pay for removal???
Recently got an HD TV to replace an old tube one. New Verizon Fios HD STB works, but with limited functionality - I can't activate online, record or pause live tv. Tech support has been no help. After...
View ArticleClik here to view.
Re: New HD STB
Actually after live chatting between 2 depts for 30 minutes and 1.5 hours on the phone with someone from Tech (because I refused to be switched back and forth to CS) last night, it turns out Verizon...
View ArticleFIOS Mobile v5.3 stopped working
My post from 11-16 on said subject is locked and says being worked in private suport...the link provided to me to check on the status worked once, now I have an error message that contributes to my...
View ArticleWatching On Demand HBO Series episodes, getting pixelation and audio cutouts
I'm having problems watching On Demand HBO series episodes. Sometimes it's fine and other times we get bars of pixelation across the screen and the audio cuts out. Sometimes it is unwatchable and the...
View ArticleProblems with BBC America "Dirk Gently's Holistict Detective Agency"
I was able to successfully watch Season1, Ep1, but when I tried to select Ep2, it was just circular, never giving me a screen to actually watch Ep2. What's going on?
View ArticleIMH WONT LOAD GOES TO SUPPORT PAGE
After many attempts to use In home agent I am flabergasted. Ive used it many times in the past but I believe after the Win 10 upgrade I can no longer get app to open.On clicking on app it to goes to...
View ArticleRe: IMH WONT LOAD GOES TO SUPPORT PAGE
Believe you mean IHA( In Home Agent) I'm running Windows 10 ProMy latest VZ IHA Installed 11/10/2016 Version 9.0.93.0 it ALSO goes to Fios support page or wi fi check page.Is there something...
View ArticleLocal Cable
I am considering a reduction from my current rather excessive cable package to local cable only. I currently have several STBs and 2 HD DVRs. Will i need any of these to access local cable? And can...
View ArticlePoor video quality after upgrade from legacy boxes.
Hello,I recently upgraded from the legacy boxes to the newer Quantum boxes so I would be able to record more shows/movies and with the new boxes outputting in 1080p from 1080i I figured it was a good...
View ArticleRe: Watching On Demand HBO Series episodes, getting pixelation and audio cutouts
Does it happen on all STBs?Have you tried checking coax connections?Start at ONT and verify they are all tight.
View ArticleRe: Local Cable
It depends on your TVs.If they are newer and support QAM channels (may have to look at manual), you don't need a STB.Try disconnecting coax from STB and connect to antenna port of TV.Go through TV menu...
View ArticleRe: Poor video quality after upgrade from legacy boxes.
Quantum boxes require a higher SNR than legacy.One issue might be splitters.Double check that all conenctions to them are tight.Also, you mentioned you dropped a box.Make sure that you didn't end up...
View ArticleRe: Poor video quality after upgrade from legacy boxes.
I should have mentioned that the splitter was changed as well as there are no other cables connected that dont belong. Each TV is a home run from the splitter. We also ran a new cable from the ONT to...
View ArticleOnDemand. New - ability to sort alphabetically
With the new OnDemand service, VZ took away genre categories from premium channel listings and now simply lists all movies in no particular order. VZ should put the genre categories back and give the...
View ArticleRe: Slow Set Top Box Responses New Fios Quantum Box
We just replaced two regular Fios boxes with quantum and we are having this same issue, one year since the last post here. Commands from the remote are extremely slow- even going up and down the...
View ArticleRe: Poor video quality after upgrade from legacy boxes.
What type of cable is it and how long?It could be an ont issue.Ask tech to check levels leaving ont to see if that is the issue.
View ArticleRe: Slow Set Top Box Responses New Fios Quantum Box
About the only suggestion I have is make sure you turn off a bunch of options such as Promotions, that add time to certain functions. My boxes normally worked quite fast for most functions while I was...
View Article