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Samsung 6300 Series UN55KV6300 Smart tv will not work with fios remote

My Samsung 6300 Series UN55KV6300 Smart tv will not work with fios remote. Are there special Fios remotes for smart tv's? 

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can't record, fast forward or rewind

After receiving a new boxtop, I am no longer able to use the basic feature I previously had (rewind, record, fast forward).

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Re: can't record, fast forward or rewind

Glenn  -     You need to understand that this is a peer-to-peer forum.  We do not have access to your set-up, what equipment you have, etc.  If you can tell us some of these things, perhaps someone...

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Re: How to get FiOS P265 remote to work with new Insignia Roku TV

Doubtful you will get advanced features on your TV with the FiOS remote.Cant believe TV can't default to a particular source port.Try googling for help on that.

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Re: Samsung 6300 Series UN55KV6300 Smart tv will not work with fios remote

What doesn't work?FiOS remote typically allows power on/off and volume control for TV.If you are looking for more advanced features like co trolling smart TV apps, their remote doesnt support it.

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fios channels

Trying to watch "normal" channels and when I press OK to see if it's part of my package, the message comes backs, "Our records indicate that you already have the required package.  Programming should...

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Re: How to get FiOS P265 remote to work with new Insignia Roku TV

Insignia Roku TVSupport & Service https://www.insigniaproducts.com/support Good Luck with your researchIf you are the original poster (OP) and your issue is solved, please remember to let all of us...

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Samsung 6300 video from FIOS box goes blank, still have audio. (HDMI source)

I'm having a continal problem with my Samsung 6300 4K and a FIOS DVR box. Randomly when I power on the TV, the video from the FIOS box will go blank with just audio. I have to hold the power button...

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Re: Samsung 6300 video from FIOS box goes blank, still have audio. (HDMI source)

Hi johncr,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...

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Shows in Folders

Please make it so after I watch & delete a show it stays in the same folder so i can easily watch the next show.  What I mean is if I have a folder with a few shows I watch one show, delete it...

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Re: Shows in Folders

One option would be to arrow down to first show.Hit play arrow.It will automatically comtinue to the next show when the first is done.Then you can delete all the shows you have watched later by just...

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Re: fios channels

What are you calling normal channels?And does this happen if you tune directly to channel or only if via guide? 

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Re: Small Fios Box for Second TV

The larger box was initially connected downstairs and works in both locations.  The adaptor doesn't work.  I changed cables and had no luck.

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Re: Small Fios Box for Second TV

If you connect to TV, do you see anything?How are you connecting box to tv?If coax, have you tried setting TV to antenna and trying CH 3&4?

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Fios on demand resuming a show

I am having trouble with watching a show on demand when I can't finish the whole show in one sitting. Is there a way to stop a show and pick up where you left off the next day? Currently it makes me...

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Problems with set top boxes and remotes

Today, we are having trouble changing channels on our HD set top box and all of our standard set top boxes.  Can't change channels with the remotes or by using the buttons on the set top boxes...

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Re: Problems with set top boxes and remotes

I am having the same exact problem!  No response to remote for changing channels, nor on the channel button directly on the STB.  Mine is a standard (Not HD) box.  I tried resetting the box, and...

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Re: Problems with set top boxes and remotes

FYI - this STB worked fine yesterday (11/29).  I experienced the problem for the first time when turning on the STB today (11/30).  No changes have been made to the cabling.  Since I'm not the only one...

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Re: Problems with set top boxes and remotes

I just communicated with Verizon via chat - they ran a couple of tests and resets, but I still have the problem, so they are sending me a new STB... 

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Re: Problems with set top boxes and remotes

Hi Bettie,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...

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