I'll believe it when I see it that the update will fix any of the issues!
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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels
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Re: FiOS TV One VMS4100 Audio Pass Through Only Passing 5.1 Channels
The techs are totally uninformed and not really "technical" in that they didn't really understand the issue I was having. They were most definitely reading from a script but none of the troubleshooting they provided was anything I hadn't tried already and much of the information they were giving me was irrelevant.
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FIOS TV app won't let me log in. Error code: 9-6-24-302-100
And after 3 reps and 2hr 23min still no resolution....
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Re: FIOS TV app won't let me log in. Error code: 9-6-24-302-100
Hi Druiz522,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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Re: Favorites are no longer working
Going on 4 months. still not working.
I have tried resetting everything. Nothing works, I have finally gave up on Verizon fixing this. and just deleted the Favs. they keep coming back!!!.
Very poor service coming from this company.....
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Re: New FiOS TV One
I chatted with Verizon yesterday and asked about the cost of upgrading my current Arris VMS1100 to the TV ONE. He said it would be a one-time charge of $50. When asked if there was an additional monthly charge, I did not get a reply. Here are a list of questions about the TV ONE:
1 - Costs involved to upgrade current Arris VMS1100 Media Server / DVR ?
2 - Can the TV ONE be controlled via Infrared (IR) ? I use a Harmony 650 now and also control using Alexa with an Echo Plus and Harmony Hub.
3 - Can I backup my current Arris VMS1100 DVR and restore the shows / settings to the new TV ONE ?
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Do I need a FiOS box?
I can watch cable channels through Apple TV so why do I need to pay for a FiOS tuner box that I never use? Can I return it to Verizon and not have to pay the $12/month?
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Re: oob not detected
EXACT same senario. I had Fios internet, and just added TV. Set top box not finding the internet. Been trying to do Verizon's EASY SET UP for three days now. On with my fourth Verizon tech in three days. Already logged in around 10 hours trying to set this up. To no avail.
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Re: Do I need a FiOS box?
FIOS requires you to have some sort of device to subscribe to TV.
Either a STB or cable card.
Although cable cards are cheaper, I'm not sure if they will eventually detect that you have not activated it.
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Re: oob not detected
Couple of questions:
1) Are you using FIOS router?
2) If using FIOS router, is it connected to the same coax that feeds the STB?
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FIOS TV New Voice Control
I understand that Verizon has a new voice control for the TV. I am looking for comments from people who currently use it. Is the only real benefit the talking feature to change channels or are there any other benefits? Is there any down side to adding this features?
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Re: oob not detected
No OOB means that the in-house coax is not connected to the ONT. It could also mean that it is connected but to the Cable provider in your area.
Like the other poster said you also need coax connected to the router. Your setup should be coax from ONT to a main splitter. Then the coax outs from your splitter will go to your router and cable boxes.
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Fios one and existing boxes
Hi there I have a VMS and 3 additional boxes.
i want to upgrade to premium, and get the Fios one VMS and the new STB.
I was told that I’d have to replace my existing vms and all boxes as well. Is that true? I’d rather not lose all recordings that I have.
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Re: New FiOS TV One
Yes, there's no DVR button on the new remote, but you can just say "DVR" & it'll bring up your DVR with all your recordings & the menu.
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Re: New Fios TV 1
Has this changed at all? I have the orbi.
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IPC1100 and Ethernet
I’ve been reading a lot about issues with the IPC1100 and Ethernet.
I want to know as I am adding a box into a room that has an Orbi and no coax.
I would be plugging it into the Orbi.
Let me know if this will work!
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Re: FIOS TV One VMS4100 DVR Fan Noise
I have the same problem. I see no one answered.
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Wiring Question for TV One server STB
In the middle of an upgrade; have to wait until tomorrow because they can't activate the server box over the weekend. [Wish me luck]
My question is this:
My Quantum router has the TV cable going into it as well as the CAT 6 Internet wire. I was always curious, because this means there is a splitter with one branch to the router and the other to the STB.
But the new TV One server STB has an RJ-45 connector on it also.
My question is:
Given the Quantum router already has the TV cable in it [any reason pre-TV one boxes?], can I eliminate the splitter, just go into the Quantum router, then use an RJ45 Cat-6-rated network cable between the router and the STB? They are about 3 feet apart and eliminating the splitter and one stiff coax cable would clean up the rat's nest aspect of it [and make my wife much happier!]
Any theories [I will also try it either way once it works the way they insist, just a connector swap off the old box.]?
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Re: Fios one and existing boxes
I needed NOT to upgrade the server chassis because the associated set is not 4K [it's a smaller TV in the kitchen and 4K sets are too big! The best I could do was an OK Samsung 24" 720P set for a song; not a money issue, just small room!]
They said as a result I have to have the mini box on the big Samsung 4K set of course, which is what I wanted, but you must have ONLY one server, and it has to be wired and they all have to be the TV one boxes, all consistently either way.
So, it appears you are **bleep**, sorry!
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Re: oob not detected
wrote: No OOB means that the in-house coax is not connected to the ONT. It could also mean that it is connected but to the Cable provider in your area.
Like the other poster said you also need coax connected to the router. Your setup should be coax from ONT to a main splitter. Then the coax outs from your splitter will go to your router and cable boxes.
That helps me partially but my setup is different.
I have gigabit Internet and a Cat-6 wire to the router as well. I assume lower speed setups only have the coax, is that correct [and it can't handle the higher bandwidth].
Now I have a question [posted separately on this forum.
The new TV One server box which must be wired ALSO has an ethernet connection on it. Does that mean it does NOT necessarily need the coax? I would like to eliminate the local splitter for neatness and just have a nice short RJ45 cable between the router and the new TV One STB?
I suspect I am the first to ask, and if so I will answer my own question on the other form question on that topic, etc.
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