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Re: TV One Mini has HDR on even though I did not turn it on

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Hi, any updates on a fix for this bug?


Re: TV One Mini has HDR on even though I did not turn it on

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Thought this got fixed by the 6.6 update. Please go to settings, system info and make sure the box has updated to firmware 6.6.

Re: Fios TV app problems on IOS 9.3.5 iPad 2

Re: Fios TV app problems on IOS 9.3.5 iPad 2

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Went here on my iPad

https://tv.verizon.com/watch/

It included this ...

Note: Current Supported OS & Browsers include

Windows 10 and above with base browser version Chrome 67, Firefox 61.0.2, Edge 43 & above
Mac OS X 10.10 and above with base browser version Chrome 67, Firefox 61.0.2, Safari 11.0.2

 

ONT HD Capacity

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How many HD boxes does one ONT box support?  Sales says one number, technicians say another.  

Re: ONT HD Capacity

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It’s not really a set number. It will depend on the in house equipment. The ONT really isn’t a factor. If your talking FiOS TV One then one DVR server can feed four IP clients. If you get premium DVR it can be two DVD servers and eight IP clients for a total of 10 HD boxes. You can also add to that by getting their digital adapters, but he are only SD. 

Older Motorola/Arris 7000 models can do 15 HD boxes but you need to have an Actiontec Rev I router. You can also add digital adapters to the mix as well. 

Re: Fios TV app problems on IOS 9.3.5 iPad 2

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So I tried safari, and it would not allow me to watch.

I was able to downoad Firefox. It allowed me to press the watch button, but the video never started. I just received the spinning red wheel.

It is just dissapointing. I actually watched the apple live feed today on this ipad without problems. This seems like it should work.

 

Random channels pixelate and freeze

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I've been dealing with this nonsense for months. They sent me a new STB that didn't fix anything, I've replaced the coax and reset my STB more times than I can count. 

 

I'm so sick of being over charged (yes, Verizon's billing is lousy but that's another thread) for services they are NOT providing.

When the contract is up I'm switching to something else, Verizon is awful.


Re: Random channels pixelate and freeze

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When you say replace the coax do you mean the part that connects to the wall plate? Pixelating channels could also be your ONT, splitters, or wiring. It sounds like you might need a technician visit. 

Re: Fios TV app problems on IOS 9.3.5 iPad 2

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That's unfortunately the world of software development. Used to be important to make sure software was backward compatible,  not any more. You are caught in the middle of the trap.

Re: Beware if you upgrade to the new FIOS ONE boxes

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Well the issue was solved for a little while but it is back so we just don't use pause, forward or rewind on the remotes. This is a major problem that the manufacturer of the equipment needs to address. I'll put up with it for 4 more months till my contract ends. I honestly wish I could have my old boxes back, never had any problems with them!

 

Reactivating Cablecard transferred from old to new Tivo Bolt

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I've upgraded a Tivo and moved the cablecard over to it. It kind of works but has channels missing and throws an error screen up periodically that it needs to properly paired/activated. I've tried several times to do this via the automated system but it has not succeeded. I have a vague memory of this having to be done manually because of it having to be unpaired from the old no longer working Tivo. I've tried to call in to Verizon to talk to a service person but got stuck on hold for +30min and gave up. 

 

Is there an online way to do this ? The self installation site for Verizon wants an acitvation code which I do not have. 

 

If not, is there a way to get to the right folks without fighting through the phone tree to still get stuck on hold?

 

thanks

--dwight

Re: Reactivating Cablecard transferred from old to new Tivo Bolt

Re: Beware if you upgrade to the new FIOS ONE boxes

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 wrote:

Well the issue was solved for a little while but it is back so we just don't use pause, forward or rewind on the remotes. This is a major problem that the manufacturer of the equipment needs to address. I'll put up with it for 4 more months till my contract ends. I honestly wish I could have my old boxes back, never had any problems with them!

 


The problem is back using the old remotes,  or the new ones?

Re: Reactivating Cablecard transferred from old to new Tivo Bolt


Re: Fios Netflix audio garbled

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No fix? Have same problem with one box using Fios mini. Sound is distorted. 

Re: Fios Netflix audio garbled

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Are the minis wired or wireless? If wireless can you try them wired? Have they updated to the 6.6 firmware? Have you tried resetting the Netflix app itself in the mini's settings?

Re: Beware if you upgrade to the new FIOS ONE boxes

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Both - basically you can only watch recorded shows if you just start them and don't use any of the buttons to pause or move forward.  I tried again last night I started watching  a recorded show and needed to do something so instead of pausing I exited back to live TV then when I came back and resumed watching all the problems started the freezing, loosing sound and pixelating.  It is a nightmare that I wish Verizon woud address.   

Re: Beware if you upgrade to the new FIOS ONE boxes

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Is it possible to have 2 DVR boxes on the same account?  I think if we use two DVR boxes having one on one TV and theother on the 3.  Some of the techs seem to think that the new boxes have issues if you have too many boxes and we have 4 minis and one DVR.  

Multiple DVR boxes on one account

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Can you use 2 DVR boxes on one account?  I would like to have one DVR work with 4 of the TV's and the other just work with one.  I am trying to solve the problem of not being able to use the pause, rewind and forward buttons without it screwing up al the TV's in the house.  The new Fios One boxes have issues if there are too many boxes connected.

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