Re: Remote
Have you rebooted STB?Do you see led flash over channel numbers when you hit a button?Any chance signal is being partially blocked between remote and TV?What model STB is it?
View ArticleRe: HBO GO sign in not working with FIOS
Have you tried removing and reinstalling app?Have you reached out to HBO GO Support?
View ArticleRe: Unable to connect Media Client
I had this EXACT problem & was unable to find a solution anywhere else on the Internet than this post. Thanks Seeker1437, your solution worked!
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
Auto power off is set to NONE. I don't see a DVR option to change. I am the only one here so I am sure I'm not turning off the STB, espcially because it's on the screensaver when I turn on the TV.
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
What model stb?If you turn of tv, wait a couple of minutes and turn it back on, is screensaver on?
View ArticleTV turns on by itself
Yes.... On Fri 2/23/18 I recieved 4 new STBs and a new router. I have been a fios customer and had the same old equipment for the last 6+ years. Since I WAS still paying for it I wanted the new...
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
I have the Arris VMS1100. I can leave the TV on forever and the screensaver never goes away until I press Menu.
View ArticleRe: TV turns on by itself
This might be cuased by a new feature on the VMS boxes called Cunstomer Electronics Control. I noticed it starting doing it for me when the Netflix widget came out. It allows the STB to automatically...
View ArticleTV pixilation an ongoing problem
We have had verizon service techs out to the house several times to try to troubleshoot the ongoing pixilation problem we have with Fios tv service. It happens on all channels intermittently, but more...
View Article4K Verizon trial 2017
Do not ever sign up for any Verizon trials, the customer service is the worst after the trial has ended. The team promised that valued customer credits be added back to the account and you will honored...
View ArticleNow Amazon Alexa Works With Fios too!
We’ve teamed with Amazon to enhance the Fios TV viewing experience. Starting today, customers can use their Alexa-enabled devices to voice command and control their Fios Video Media Server (VMS)...
View ArticleRe: TV pixilation an ongoing problem
I don’t know if the solution that was done on my mother in laws home would work in your case but, Time Warner came in and added a signal booster that was connected to a switch box. She has four rooms...
View ArticleRe: Verizon Fios and the weather channel
Interesting how you are spinning the numbers. 250k viewers a day, placed TWC at the #43 spot overall for 2017, ahead of CNBC, CMT, Disney XD, ESPN2, BBC America, and a ton of others that Verizon...
View ArticleMulti-room DVR playback issues
My problem concerns playback of recordings longer than 2 hours. I have two Verizon DVRs. Each plays back correctly in its own location. But when playing back to the remote TV, each cuts off at the...
View ArticleFIOS remote not controlling soundbar
I have a Samsung HDTV & a Samsung sound bar with a bluetooth subwoofer. About a week ago I started having problems with the FIOS remote. I have to repeatedly push the volume button on the remote in...
View ArticleRe: Unable to log into HBO GO using Android app
Has anyone found a solution for this? I uninstalled and reinstalled hbo go and am getting the same message as stated previously. Is it a chrome issue?
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
Sorry I wasn't clear.Have TV and STB on.Turn TV off.Wait a couple of minutes.Then turn TV back on.Is STB still on or is screensaver on?
View ArticleRe: TV turns on by itself
There is a setting under Menu Settings Audio&Video TV Control that allows you to disable CEC on STB.
View ArticleRe: TV pixilation an ongoing problem
Is it on all STBs?If so, could be signal level from ONT (being at the end of a long raod shouldn't matter as signal is digital on fiber).Run this test to check connection from ONT.On VMS, tune to one...
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