Re: Verizon Fios and the weather channel
Special events have viewers. Rest of the time it doesn't. Overall ratings are the average for the year. I'm sure if you look at NBCs Superbowl ratings, you could say they are very highly rated. But...
View ArticleRe: Multi-room DVR playback issues
IPC must be set to auto power off at 2 hours.Check Menu Settings System Media Client Auto Power off.You can set it to disable. But doing so may limit number of tuners available for recording.You can...
View ArticleRe: FIOS remote not controlling soundbar
Remotes can be swapped around. If TV manufacturers are different, then you will need to reprogram.Keep in mind that Qunatum remotes only control TVs and STB.I have a samsung soundbar and had to upgrade...
View ArticleRe: Verizon Fios and the weather channel
In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post...
View ArticleRe: 4K Verizon trial 2017
Hello Kims, We never want our customers to feel this way. What exactly were you promised after the trials? We would love to help. ~ Tony
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
I turned the tv off and I fell asleep on the couch for almost 90 minutes. When I awoke the STB display was still showing the channel. I turned the tv on and the screensaver was NOT on. It appears...
View ArticleRe: Arris STB - "Press Menu to watch Fios TV"
Only other thing I can think to try is to setup auto power off to say 2 hours.Then go back and set it to none.Maybe something isn't stored correctly and hopefully this would fix it.
View ArticleAny plans for Fios to allow the download of DVR content for offline viewing?
Comcast has had this for a while and I was a little surprised when I realized it wasn't available with my new FIOS service. I used to store DVR content for travel or the gym where my internet...
View ArticleChannel randomly changes
Have series recordings set on NBC channel 510 or 10, but it will randomly change to channel 22, which is a nonworking channel in the Boston area. Have called customer service about the issue several...
View ArticleSet top box blinking light, not working. Customer service MIA
We lost power for 2 hours this afternoon, and when it came back on the DVR box was not working. There is a white light that blinks constantly, then it'll turn to 8888 so it looks like it's resetting,...
View ArticleRe: Can't log in to HBO GO or Max GO
Happens each time. I'm always able to sign in with my sister's att uverse login though
View ArticleRe: Can't log in to HBO GO or Max GO
In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post...
View ArticleRe: Set top box blinking light, not working. Customer service MIA
This issue has been escalated to a Verizon agent.
View ArticleNew set top box
This is a trivial Complaint, I know. Had to replace box/Dvr after about 6 years. Dismayed they cheapened it, in my opinion, by not having an a/c plug in the back anymore! Had to go out and buy a 6...
View ArticleRe: Alexa setup does not work
Do you have Quantum hardware (VMS and IPC)?If not, Alexa only works with this equipment.If you do, what software version are they running?Needs to be at least 4.8
View ArticleRe: Alexa setup does not work
Do you mean the DVR box or any set top box needs to have the Quantum hardware as a requirement for this to work? How do I get the Quantum hardware if I don't have it?
View ArticleRe: Alexa setup does not work
wrote:Do you mean the DVR box or any set top box needs to have the Quantum hardware as a requirement for this to work? How do I get the Quantum hardware if I don't have it?Here is all the information...
View ArticleRe: New set top box
Annecdotally, it was reported that Verizon went to a 2 button remote because they were getting too many tech support calls where people were pressing the wrong button and then couldn't get TV or STB to...
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