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Channel: All Fios TV Technical Assistance posts
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Re: dvr dropping recordings

As to that fix, i.e. upgrade of DVR software to version 6.55 etc :   I first called Verizon about 3 weeks ago and was assured that the upgrade would be pushed to me in a couple of days.  Did not...

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Re: dvr dropping recordings

It is being rolled out in phases. Some got it last Friday.Others on Wed.Final batch is projected to be Wed of next week.

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Re: FIOS TV Home Screen will NOT go away! Make it stop......

This works!!!!! Do the following on your remote.Select in order MenuSettingsNotificationsPromotions = select Disable 

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Recent MRDVR Software Update Killed INFO key

My MRDVR was recently updated to:Release: 1.9.9Build Number: 21.25Data Object Ver No: 31.25Platform ID: QIP-7232 P2 Now, pressing the INFO key while watching a program only displays minimal...

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CH + - button subscribed live channels only

question is simple when hit ch + - button i want to see subscribed channel only i search forums for hours all i can found is yes you can remove unsubcribed channel from guide and its is useles for me i...

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Watching DVR content offline

I have read in several different sources that the latest firmware update for FIOS Quantum will allow FIOS customers to watch their recorded DVR content offline on mobile devices such as an Ipad....

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Tv not live?

since yesterday, my tv seems to be on an hour delay. I notice it when the news should be on and the previous show is. Then I realize it's not live and I have to switch to live tv. Anyone know how to...

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Re: swapped tvs and boxes and now box can't find network connection

Got it fixed!  I didn't want to reprogram the remote for the tv not the box. 

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Syfy channel went wonky early this morning

Did anyone else notice this, or was it just me? I was taping 12 Monkeys from 1-2 am (Tuesday, June 28), and it got part way through and then the picture went crazy and eventually just gray screen. Was...

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VOD Bookmarks Disappear

I have two FIOS cable boxes.  The VOD bookmarks on one disappeared and I can no longer add bookmarks.  Trying to determine the extent of the problem, I checked VOD via the other box and there are no...

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fIOS App

I can use the fios app on a ipad3 but not the ipad air2 why not ??? any ideea on how to correct, thanks in advance Bill

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Where's my VOD?

Came home to binge Game of Thrones on HBO On Demand. Get messages that my VOD is unavailable, try later. I call tech support and the automated system reboots the whole house and can't fix. Wait 40...

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Re: Get Rid of Adverts on DVR

I disable these popups via the menu instructions above but they come back like cockroaches every few days. It only happens on my main box (the one with the DVR), not the other two which I can watch DVR...

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ANGRY, FRUSTRATED FROM CORRUPTED ACTIONS BY VERIZON

I just got an offer from Verizon regarding my Rewards points!! to "enjoy" my gift!!  what gift are you talking about?  the gift of anger, frustration, sorry that there people like you that purposely or...

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Re: ANGRY, FRUSTRATED FROM CORRUPTED ACTIONS BY VERIZON

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page here on the forum, and...

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Re: CH + - button subscribed live channels only

.Not sure you are referring to.I see channels in the guide but when I CH + it skips them.

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Re: Watching DVR content offline

Right now FiOS requires active Internet to stream DVR content.

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Re: Tv not live?

What model stb do you have?If you have more than 1, does it happen on all?Have you tried rebooting the box?

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Re: Syfy channel went wonky early this morning

Could have been a syfy issue.Still having problems?

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Re: fIOS App

Try using support request inside the app.Does it not work at all? Do you get an error message?

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