Re: Want to cancel upgrade
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a...
View ArticleRe: Want to cancel upgrade
You've got to be joking? I tried to use your virtual assistant which was virtually useless. In fact, I wasted over an hour of my life trying to get help with my issue on your website. The chat and...
View ArticleRe: Remote not working right - need new one for main tv
I found a solution for this... I just need to hold down the power button for a few seconds and it turns the tv on. Before it was like 10% effective. When i hold down the button , it works every...
View ArticleRe: Want to cancel upgrade
This is a peer to peer support forum. Nobody here can offer help on account issues. You need to call 1-800-verizon
View Article2 MONTHS AND STILL A TECHNITION HASNT SHOWED UP
i have been resheduling every week and they keep assuring me they will be there tomorrow and a technition never calls and never shows and everyone acts like they are so shocked. i need some answers why...
View ArticleRe: 2 MONTHS AND STILL A TECHNITION HASNT SHOWED UP
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page here on the forum, and...
View ArticleRe: Want to cancel upgrade
You can also reach them on twitter @verizonsupport.I have found them to be quite responsive.
View ArticleThe set top boxes feel like technology from the 90's.
Pop up messages on my TV are infuriating. Stop it. Forcing me to click through spam just to change the channel is pure evil. Why are the menus so idiotic? One of the titles is "Free and Premium". Isn't...
View ArticleRe: The set top boxes feel like technology from the 90's.
Couple of comments:You can disable popups in the menus.What model dvr do you have? Quantum is newer and faster.Not sure what you mean by favorites don't work? I have seen others post that they do...
View ArticleRe: pending order
I am having this same issue. My services were set to begin May 31 and the Internet portion says Completed while the TV services says "Our records indicate that your installation has not been completed....
View ArticleFix your slow, poorly designed DVRs!
Yes, I've reset my router and set top boxes numerous times and in various sequences. I've also called support on multiple occasions. I do NOT live in a rural community or in an apartment complex....
View ArticleRe: Poor picture quality with Quantum TV
I have had Quantum for over a year now and recently purchased a Samsung KS8000 TV. The picture quality now looks horrible on this set when watching FIOS. Macroblocking, frame stutter, etc. I just...
View ArticleRe: Poor picture quality with Quantum TV
@a2gti, Were you ever able to get this resolved?
View ArticleRe: Fix your slow, poorly designed DVRs!
What model DVR do you have?If it is quantum, issue affecting scheduled re or dings has a fix that is currently fielding.Skip/rewind time is configurable from a list of options. Look under DVR...
View Articleswapped tvs and boxes and now box can't find network connection
I had a TV in a bedroom with a box and one in the basement with a box. The one in the basement is hardly ever used and is bigger so I swapped the TVs. I also swapped the boxes - figured it would be...
View ArticleRe: Fix your slow, poorly designed DVRs!
What model DVR do you have?ArrisSkip/rewind time is configurable from a list of options. Look under DVR settings. Only 3 options: 10, 30 or 60 seconds. Imagine how much data DVR would need to keep to...
View ArticleRe: Fix your slow, poorly designed DVRs!
My box also has 5 minutes. What other options do you want? I don't think streaming services even have a skip or rewind option.Streaming services have a lot more storage for customer data as it is all...
View ArticleRe: swapped tvs and boxes and now box can't find network connection
No reason to swap boxes. Remotes work on all boxes.What model boxes did you swap? Were they the same?
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